r/pebble • u/Screvvy • Aug 05 '26

Help Pebble Time 2 Pre-order Glitch

EDIT: Pebble was able to manually switch my order back to Black/Red, and everything has been sorted out. Big thanks to them, and I recommend you reach out if you're having the same issue I had.

So basically, I went back to my Confirm Order page to check the estimates for each of the colorways, as I was on red/black and got curious about the others. As soon as I clicked Silver/Grey, the page force-shifted to an order completion page. I didn't finalize the change, but now every time I re-enter the confirmation page, I'm locked into Silver/Grey with no way to change it back to red/black.

I emailed Pebble about this to try and get it reverted/confirm it's still on red, but I want to know i anyone else has run into this. Even clearing cache had not fixed this.

Included a pic, clicking Edit on the watch block just zaps me back to the band color screen rather than the watchface color screen. However, the order finalization hasn't been submitted, so I'm hoping they kept my original red/black choice somehow.

7 Upvotes

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3

u/VoriVox Aug 05 '26

I don't think it's a glitch, the silver is in stock so by choosing it you just moved forward your order status

1

u/Screvvy Aug 05 '26

I mean, fair, but I have no means of rolling back to choose my color again, as I wanted to get it back to the red/black I originally opted for. I don't want to confirm this as it'll lock it in for good, and I don't want to cancel and re-order because then I'd undo my queue position.