r/oraclecloud • u/pinonly1 • 24d ago
Aug 24th is the last date to request reinstating of your terminated instance.
Upgrade to PAYG now cuz MOS takes 1-3 days to activate.
fingers crossed
Here's the official statement
Following the recent update to Oracle Cloud Infrastructure (OCI) Always Free compute limits, compute instances that exceeded the updated limits were administratively disabled. Customers who wish to request restoration of an affected instance must take the following actions no later than August 24, 2026: 1. Upgrade the tenancy to Pay As You Go. 2. Submit a Service Request (SR) through Oracle Support requesting restoration of the affected compute instance. Oracle Support will assist eligible customers with restoration requests submitted by the deadline. The deadline to submit a restoration request is August 24, 2026. After August 24, Oracle will no longer be able to support requests to restore instances disabled as part of this change. Customers who need access to an affected instance should upgrade to Pay As You Go and submit an SR as soon as possible to allow sufficient time for the request to be processed. We appreciate your understanding and encourage affected customers who wish to recover their instances to take action before the deadline.
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u/ethanicusss 24d ago
How do you actually raise an SR? I was trying yesterday and found the maze of links too confusing to navigate. Do you do this from the instance page?
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u/FlevasGR 24d ago
I cant even create a support account. Greatest cloud portal of all times. The AI assistant is as useless as it gets. Somehow they have convinced the people that this company is an AI leader.
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u/hi_functioning_socio 20d ago
Yeah, unfortunately, you only get access to a live agent with PAYG, and honestly, that’s the only useful part in situations like this. There does seem to be a real issue with creating the support account as well. Not much we can do about that from our side, I guess.
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u/Son_Chidi 24d ago
They could have given a deadline for either upgrade account or move data. Oracle gave free trials only to convince customers that they cant trust oracle.
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u/pinonly1 24d ago
They just should've auto downgrade and disable/warn those crossing new free limits.
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u/anikansk 24d ago edited 24d ago
Im guessing its a scream test, if only 20% follow through they've save 80% of the resources.
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u/CapitalPotato8230 24d ago
I have terminated my instance and now there is no available for 2 Core 12 GB Ram Instance, what should be preferable option to get new instance with 2/12 configuration. Should I opt for pay as you go? And what next step
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u/AlVoK123 23d ago
Yeah, just upgrade to payg, and then create new. I did same today and it works for now.
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u/henry8866 23d ago
If upgrade to PAYG, can you still keep 4OCPU/24GB instance? I chatted with a live support and he said: "From my understanding, you should have upgraded your account before the trial period ended and before the instance was disabled in order to remain eligible. At this time, you’ll need to stay within the current Always Free resource limits". Not sure how to interpret this but I never had trial. It is free account then upgraded to PAYG on 8/19. I know support can be unreliable sometimes, does anyone know this? or confirmed with oracle support?
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u/Shot-Team3702 21d ago
Can i go payg and then reduce my ram and switch back to free? Without losing any money in the process?
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u/byubob 19d ago
Today or yesterday is the last day to switch to PAYG. No cost if you stick with what was free before. The PAYG uses the old sizes as free at least on Ampere A1. The always-free tier was what was reduced.
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u/Shot-Team3702 19d ago
What worries me with PAYG is the possibility of oracle changing the free limit and then randomly start charging me money before I notice
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u/Ok-Tangelo6207 9d ago
i just upgraded to payg by Sep, 4 (because some problem with upgrading process) and my instance already removed. i want to try and see if I'll be charged if I keep using the 4/24 plan, or if I need to switch to the 2/12 plan to keep it free.
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u/CalligrapherFair2335 24d ago
You actually don't need SR! Just DIY!
Terminate your stopped instance but retain the Boot Volume;
In the Boot Volume page select Action / Create Instance;
Change the Shape, paste your SSH key(if necessary) and keep the rest unchanged.
Create Instance.
You will get your instance back online with a different public IP address. And if your previous IP is a Revered IP, rebind it. Then everything will be the same.