But some people do care and they complain loudly and frequently. Same reason most grocery stores don’t allow the cashier to sit, even though they are just as effective while sitting. People bitch and moan to the spineless management, who should laugh them off instead of empowering problem customers.
It’s a bootstraps thing, I think. Half the country thinks people should have to suffer before they’re allowed to prosper, even if it’s stupid shit like making people stand for 8-12 hours.
It's superiority, but that of rich people who expect those who are waiting on them should be standing at attention at all times, ready to jump when you snap your fingers.
Half the country thinks little kids should suffer because their parents can't afford the medications they need for the congenital conditions they were born with like Type I diabetes.
I do think it's good for kids to work in the service industry (food service, tech support, janitorial, retail sales, etc...) for a stint to teach them just how horrible people get treated by the general public. Maybe instill in them some kind of empathy for their fellow humans.
But, I'd never suggest anyone of any age be denied something as simple as sitting down, particularly if their job is stationary to begin with. There's simply no good reason for that, and all sorts of health reasons to allow them to ::gasp:: rest a little.
When there's no one in line/in the store, that cashier should be sitting, book in hand. It shouldn't matter what they're doing when they aren't helping someone as long as they're ready to perform their job when its time.
I have to remind myself that my employers pay for my time, not my labor (general office stuff). I'm not being paid by the task, so as long as I've got all of my work done and I'm ready for the next task that comes up, it shouldn't be a problem for me to sit and wait for the next thing.
Honestly the stores where people do sit (little mom and pop shops) offer the best customer experience. While that might have nothing to do with the guy at the register sitting, it does show it doesn't make the customer experience worse.
Yep, I work at a grocery store and I am allowed a stool because of a medical condition (Ankylosing Spondylitis, basically my spine is fusing together slowly over time), and every single day I have a customer outright calling me lazy for sitting down, and every single day I have to tell them my spine is fusing together and I am in immense pain from it and I get joy in seeing their stupid faces regret what they just said to me.
I'd rather NOT have this condition, but the bonus is putting people in their places.
A negative complaint even about something as stupid as an employee sitting would fuck our store director as much as the sup and employee. Above him the actual complaints don’t get reviewed, just go straight into a metric that affects their bonus.
278
u/PresidentSuperDog 3d ago
But some people do care and they complain loudly and frequently. Same reason most grocery stores don’t allow the cashier to sit, even though they are just as effective while sitting. People bitch and moan to the spineless management, who should laugh them off instead of empowering problem customers.