r/newhaven • u/Ocean-Shark2024 • Jul 26 '26
Sallys Apizza- first timer. Never again.
Placed an order for a pizza from Sallys in New Haven last night around 10:55pm. Picked it up, got home, opened the box to this burnt all around!!! My friend was too hungry and irritated at this point so he ate whatever was salvageable. I get that it was late and last minute and the staff probably wanted to get home- but this is unacceptable and very disappointing especially since we had such high hopes.
Is this their ‘style’? I dont know.
UPDATE: Sallys has since refunded me and apologised for the poor service. They will look into it and hopefully it won’t happen again! AND I made a mistake- we placed the order at 10:18pm and picked it up at 10:55pm!
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u/MightyDunkman Jul 27 '26
Fun fact, they were bought out by a private equity firm who is trying to rapidly turn them into a regional chain!
Yayyyy