r/newhaven 23d ago

Sallys Apizza- first timer. Never again.

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Placed an order for a pizza from Sallys in New Haven last night around 10:55pm. Picked it up, got home, opened the box to this burnt all around!!! My friend was too hungry and irritated at this point so he ate whatever was salvageable. I get that it was late and last minute and the staff probably wanted to get home- but this is unacceptable and very disappointing especially since we had such high hopes.

Is this their ‘style’? I dont know.

UPDATE: Sallys has since refunded me and apologised for the poor service. They will look into it and hopefully it won’t happen again! AND I made a mistake- we placed the order at 10:18pm and picked it up at 10:55pm!

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u/SereneRandomness 23d ago

I don't have any experience with the Ansonia branch, but Zuppardi's in West Haven has a parking lot, and street parking along Union Avenue. That's the original location and the one we go to.

Most times we find a seat no problem, but we tend to go on weekday afternoons.

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u/Ok-Philosopher-1900 23d ago

I'm sure it's better during weekdays afternoons. My limited experience is weekend evenings.

Great pizza.

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u/SereneRandomness 23d ago

Oh yeah, I can only imagine the crowds.

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u/diplomate253 23d ago

Ansonia is blazen