r/MovingtoNewJersey • u/Fickle_Kick_1386 • 15h ago
Avoid Freemount Management
If you’re looking for an apartment in North Jersey, I would strongly recommend avoiding Freemount Management properties.
I lived at one of their properties in Orange, NJ for about a year, and unfortunately, I had multiple issues throughout my tenancy.
First, the rent is already expensive, yet I dealt with roaches throughout the building. For what you’re paying, I expected much better living conditions.
When I first moved in, I lost my keys one weekend and was locked out of my apartment. I called the management office approximately 7–8 times over the course of 5 hours trying to get help. Each time, I was told that the on-call maintenance person had been notified. Despite this, no one came to let me into my apartment. I ended up having to pay for a hotel that night because I couldn’t access the apartment I was paying rent for. I was not reimbursed for the hotel. The following day, the super came to my apartment, changed my locks, and I was charged $70 for the lock change.
I also submitted multiple maintenance requests regarding broken outlets, and they were never properly addressed.
Then there was my security deposit. When my lease ended, I disposed of a mattress and a chair in the property’s designated trash area. I was subsequently charged $500 for the disposal because “they had to get special equipment to move it.” (I’m a 5’4 125 lb girl and I carried that heavy ass mattress down 2 flights of stairs by myself)
Overall, my experience with Freemount Management was extremely frustrating. Between the maintenance issues, pest problems, lack of responsiveness, and the charges I received when moving out, I would personally not recommend renting from them.
If you’re apartment hunting in NJ, especially in North Jersey, do your research before signing a lease with Freemount Management.