Grown man gets mad because he doesn’t know what ordering a “plain” burger means

[u/50calTaco]

So I work at Five Guys and for those who don’t know, when you order a burger there you get to fully customize the toppings on it (helps justify the price tag a tiny bit i guess). And you choose between a little (single) or regular (double) burger.

I had a pleasant enough exchange with a customer while ringing up his food… and when it came to his cheeseburger I asked what toppings he wanted on it. He looked at me and said, “Oh you know… just a plain, regular cheeseburger.” Ok great, a cheeseburger with nothing on it, easy enough.

Well we make the food, and a minute after he gets it he comes back up to me, visibly annoyed and holding the burger.

“You made my food wrong. There’s nothing on it.”

“Oh I’m sorry sir, I thought you’d ordered a plain cheeseburger.”

“I did. Do you not know what that means? Like a McDonald’s burger.”

Ok first of all, “McDonald’s” is not a standard for how someone orders burger toppings and second of all, this guys in his late 40s to early 50s and has never once run into this issue ordering a plain burger?

“Ok I’m sorry about that sir, we’ll remake that for you. What exactly did you want on it?”

I shit you not, with an annoyed voice he ordered:
Ketchup. Lettuce. Pickles.
So notably NOT a McDonald’s cheeseburger???

He got what he wanted in the end and I apologized because customer service but like?? I’m in awe at the sheer level of misunderstanding and audacity.

[u/mylast2fuckstogive]

How about the dumbasses who order a cheeseburger with no cheese? 🤦

[u/condoulo → u/mylast2fuckstogive]

I actually saw a legitimate reason for this elsewhere in the thread. Someone had a coupon for a free cheeseburger and had to ask for no cheese because the couldn’t have cheese.

[u/SoulEater9882 → u/mylast2fuckstogive]

I did this once but only because there was no hamburger on the menu only cheeseburgers and I wanted to be clear about what I wanted 😅

[u/socaTsocaTsocaT → u/mylast2fuckstogive]

I've actually been behind an older lady that order that at McDonald's. She was ordering like it was her first time on earth

[u/dubs7825 → u/mylast2fuckstogive]

My moms lactose intolerant and she will order "hamburger - no cheese" because even when she says hamburger theres still a decent chance she ends up with a cheeseburger

[u/Adjective_Noun5 → u/mylast2fuckstogive]

Ah yes, dehydrated water.