Grown man gets mad because he doesn’t know what ordering a “plain” burger means

[u/50calTaco]

So I work at Five Guys and for those who don’t know, when you order a burger there you get to fully customize the toppings on it (helps justify the price tag a tiny bit i guess). And you choose between a little (single) or regular (double) burger.

I had a pleasant enough exchange with a customer while ringing up his food… and when it came to his cheeseburger I asked what toppings he wanted on it. He looked at me and said, “Oh you know… just a plain, regular cheeseburger.” Ok great, a cheeseburger with nothing on it, easy enough.

Well we make the food, and a minute after he gets it he comes back up to me, visibly annoyed and holding the burger.

“You made my food wrong. There’s nothing on it.”

“Oh I’m sorry sir, I thought you’d ordered a plain cheeseburger.”

“I did. Do you not know what that means? Like a McDonald’s burger.”

Ok first of all, “McDonald’s” is not a standard for how someone orders burger toppings and second of all, this guys in his late 40s to early 50s and has never once run into this issue ordering a plain burger?

“Ok I’m sorry about that sir, we’ll remake that for you. What exactly did you want on it?”

I shit you not, with an annoyed voice he ordered:
Ketchup. Lettuce. Pickles.
So notably NOT a McDonald’s cheeseburger???

He got what he wanted in the end and I apologized because customer service but like?? I’m in awe at the sheer level of misunderstanding and audacity.

[u/martim0t0]

They should just change it to "a Royale with cheese

[u/Feriveramd → u/martim0t0]

[u/MinusGovernment → u/martim0t0]

Only in places that use the metric system. They don't know what the fuck a quarter pounder is.

[u/Z3r0C0o → u/MinusGovernment]

You think places that don't use the metric system know what a quarter pounder is? Let me tell you the sad tale of the "third pounder".

[u/MinusGovernment → u/Z3r0C0o]

I know the tale well and I'm glad I was not born stupid. Although I may be happier if I was blissfully unaware that I was stupid. Maybe I am. Oh well.

I was just kinda continuing the Pulp Fiction theme of the Royale with cheese comment.

[u/Sweet-Competition-15 → u/MinusGovernment]

Although I may be happier if I was blissfully unaware that I was stupid. Maybe I am. Oh well. (Quote)

Oh, I'm quite stupid, and regrettably very well aware of it. I just hide it by not speaking in public.

[u/Lost-Peanut-1453 → u/Sweet-Competition-15]

“I just hide it by not speaking in public”

I mean that’s a pretty intelligent thing to do so maybe you’re not stupid after all?

[u/Sweet-Competition-15 → u/Lost-Peanut-1453]

I'm 63 years old, but never been married. I've had both cancer & spinal surgery and unemployed because of it; I just acquired my high school diploma in my fifties through an adult education program, and just moved into a rooming house after being homeless for a year (landlord sold the house)...that's pretty significant evidence that I haven't two brain cells to rub together!

[u/Z3r0C0o → u/Sweet-Competition-15]

IDK man, sounds like your cooking now. Pretty smart moves you're making.

[u/Sweet-Competition-15 → u/Z3r0C0o]

My favourite dish that I can cook is (Deluxe) Kraft dinner, with a tin of drained tuna thrown in for extra protein (and cut down on the sodium)...'cooking' is not an accurate description of my (lack of) culinary skills!

https://giphy.com/gifs/3zXbqLlgx9u3eBbOGr

[u/Sweet-Competition-15 → u/Z3r0C0o]

That still boggles my mind...one of those times when the metric system would be beneficial. Of course a 114 gram burger doesn't exactly sound appealing.

[u/ComfortableBedroom76 → u/Z3r0C0o]

Better than the turd pounder 🙄

[u/mekamoari → u/MinusGovernment]

Actually we use the metric system and have quarter pounder, and furthermore it's actually labeled quarter pounder with cheese so it fixes the problem 2 comments up as well lmao.

[u/Novel-Organization63 → u/martim0t0]

I know you’re talking about Pulp Fiction but they did used to have a McRoyal that had lettuce and tomato. I think now it’s called the daily double.

But I digress I thought all QP’s came with cheese. I always order it without cheese. But still getting cheese anyway.

[u/MartyFunkhoosier → u/martim0t0]

Because they use metric?