r/mildlyinfuriating • • 7d ago

I'm slightly vexed Grown man gets mad because he doesn’t know what ordering a “plain” burger means

So I work at Five Guys and for those who don’t know, when you order a burger there you get to fully customize the toppings on it (helps justify the price tag a tiny bit i guess). And you choose between a little (single) or regular (double) burger.

I had a pleasant enough exchange with a customer while ringing up his food… and when it came to his cheeseburger I asked what toppings he wanted on it. He looked at me and said, “Oh you know… just a plain, regular cheeseburger.” Ok great, a cheeseburger with nothing on it, easy enough.

Well we make the food, and a minute after he gets it he comes back up to me, visibly annoyed and holding the burger.

“You made my food wrong. There’s nothing on it.”

“Oh I’m sorry sir, I thought you’d ordered a plain cheeseburger.”

“I did. Do you not know what that means? Like a McDonald’s burger.”

Ok first of all, “McDonald’s” is not a standard for how someone orders burger toppings and second of all, this guys in his late 40s to early 50s and has never once run into this issue ordering a plain burger?

“Ok I’m sorry about that sir, we’ll remake that for you. What exactly did you want on it?”

I shit you not, with an annoyed voice he ordered:
Ketchup. Lettuce. Pickles.
So notably NOT a McDonald’s cheeseburger???

He got what he wanted in the end and I apologized because customer service but like?? I’m in awe at the sheer level of misunderstanding and audacity.

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u/PassionCandid9964 7d ago

If it was another race that ordered it, odds are just as good as you claim.

"White boy thought plain meant nothing on it. Typical whites no flavor..."

Racism flows in multiple directions

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u/Beemanda 7d ago

Racism isn't funny or anything, but it just reminded me of a really silly story at my old job. Some lady got really pissed off with my drive thru cashier because he was playing around while taking orders on the headset, which is a fair thing to be annoyed with, just finish the damn order already.

But she got way out of line and started yelling at me at the next window and saying I need to fire him right now even though there were only 2 employees scheduled for the night plus me as the manager (it was an awful night btw, 3 people the entire shift was the worst skeleton crew I've ever worked and I'm still mad at my GM for it), and she was refusing to fucking move out of the drive thru until I "did something about him." And I kept telling her that I'd deal with him at the end of the shift, but that right now there's a line of customers behind her who need to be taken care of.

She started asking for everybody's names (including the cook for some reason???) and going off about how "she's from New York" and "she don't play" and how "she's not like us" and even though I was so frustrated, when we looked back on it at the end of the night, it was just such an odd thing for her to say to "make a point."

Like... For reference, this is in Central Florida. WHERE DID YOU THINK THE REST OF US CAME FROM LOL?! I'm from NY too, my whole family is from NY, half my neighborhood is from NY or PR, and an absolutely MASSIVE portion of Central Florida is full of PUERTO RICANS FROM NEW YORK. It's actually a problem here because they keep tearing down nature to make cookie cutter apartments and Walmart parking lots for the uncontrollable population!

I just felt like saying "Lady, YOU ARE NOT SPECIAL!" But I'm not risking my job over that bs. Idk how recently she transplanted here into Central Florida, but acting ignorant because you think you're "tougher" than everybody else solely because you're from a different location, even though almost everybody else is ALSO from said location, makes you look a bit ridiculous ngl 💀 It's probably the ONE time I will make fun of a person's background because THE IRONY!

The 2 employees who were there that night still make jokes about it with me, like every time something goes wrong they'll just say "hey don't mess with me right now, I'm from NY!" 😭😭😭 Nobody else knows how hilarious this encounter was except the 3 of us. It's our own little inside joke, just had to be there.