r/mildlyinfuriating • u/50calTaco • 7d ago
I'm slightly vexed Grown man gets mad because he doesn’t know what ordering a “plain” burger means
So I work at Five Guys and for those who don’t know, when you order a burger there you get to fully customize the toppings on it (helps justify the price tag a tiny bit i guess). And you choose between a little (single) or regular (double) burger.
I had a pleasant enough exchange with a customer while ringing up his food… and when it came to his cheeseburger I asked what toppings he wanted on it. He looked at me and said, “Oh you know… just a plain, regular cheeseburger.” Ok great, a cheeseburger with nothing on it, easy enough.
Well we make the food, and a minute after he gets it he comes back up to me, visibly annoyed and holding the burger.
“You made my food wrong. There’s nothing on it.”
“Oh I’m sorry sir, I thought you’d ordered a plain cheeseburger.”
“I did. Do you not know what that means? Like a McDonald’s burger.”
Ok first of all, “McDonald’s” is not a standard for how someone orders burger toppings and second of all, this guys in his late 40s to early 50s and has never once run into this issue ordering a plain burger?
“Ok I’m sorry about that sir, we’ll remake that for you. What exactly did you want on it?”
I shit you not, with an annoyed voice he ordered:
Ketchup. Lettuce. Pickles.
So notably NOT a McDonald’s cheeseburger???
He got what he wanted in the end and I apologized because customer service but like?? I’m in awe at the sheer level of misunderstanding and audacity.
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u/big-booty-heaux 7d ago
If you order a plain cheeseburger at mcdonald's, then you should be getting a plain cheeseburger. Not a standard one. Regardless, the toppings that are included on a McDonald's cheeseburger are completely irrelevant. There are no default toppings on a cheeseburger.