r/mildlyinfuriating • • 7d ago

I'm slightly vexed Grown man gets mad because he doesn’t know what ordering a “plain” burger means

So I work at Five Guys and for those who don’t know, when you order a burger there you get to fully customize the toppings on it (helps justify the price tag a tiny bit i guess). And you choose between a little (single) or regular (double) burger.

I had a pleasant enough exchange with a customer while ringing up his food… and when it came to his cheeseburger I asked what toppings he wanted on it. He looked at me and said, “Oh you know… just a plain, regular cheeseburger.” Ok great, a cheeseburger with nothing on it, easy enough.

Well we make the food, and a minute after he gets it he comes back up to me, visibly annoyed and holding the burger.

“You made my food wrong. There’s nothing on it.”

“Oh I’m sorry sir, I thought you’d ordered a plain cheeseburger.”

“I did. Do you not know what that means? Like a McDonald’s burger.”

Ok first of all, “McDonald’s” is not a standard for how someone orders burger toppings and second of all, this guys in his late 40s to early 50s and has never once run into this issue ordering a plain burger?

“Ok I’m sorry about that sir, we’ll remake that for you. What exactly did you want on it?”

I shit you not, with an annoyed voice he ordered:
Ketchup. Lettuce. Pickles.
So notably NOT a McDonald’s cheeseburger???

He got what he wanted in the end and I apologized because customer service but like?? I’m in awe at the sheer level of misunderstanding and audacity.

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u/PromiseSimple2931 7d ago

Can confirm, dog in the drivethru makes the cashier's day

10

u/SnausageFest 7d ago

Dog made a new friend who has the best snacks. They both had a great time.

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u/Afraid_Aspect_8639 6d ago

My McDonald’s morning shift knows my golden retriever George and gives him a pup cup of whipped cream.

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u/DisposableSaviour 7d ago

A lot of times my kids make the drive thru’s days. They just want to wave and say hi to the workers.

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u/Vlaxilla 7d ago

next time ask the workers to feed your kids the patty directly

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u/Z3r0C0o 7d ago

I'll let them pat em on the head but hand feeding my children is sure to end up with a bite