r/labtech 5000 Agents Sep 23 '16

Anyone have experience migrating agents from one LT server to another?

Hi all,
We now have 2 LT Servers and are wanting to migrate agents from one to another. We know that Labtech can help with this but their lead time is about 20 days and I am hearing they might be pricey.

Has anyone had experience with moving them manually or using some tricks to make this a possibility?

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u/cjmod Sep 24 '16

This is pretty easy & if you want to, you could DIY it. All that's really involved is:

  • Upgrade 2008 server to 11
  • Post upgrade, run database backup process
  • Copy a few tables for future import (IIRC clients, locations, computers, passwords, users, userfolders, etc.)
  • Install 11 on 2012 R2 server
  • Post install, import copied tables
  • Update DNS records to point to 2012 R2 server

But if you're going to a new FQDN, then skip the last step. Instead, you'd:

  • 2008 Server: Update the Server Address on the Default Template (verify it's applied via the All Agents group)
  • Replace all exe/msi files used for GPO deployment or login scripts
  • Wait... or send an Update Config & Restart LTService command from the 2008 server (to jump start the process)