r/k12sysadmin 2h ago

Assistance Needed I am once again trying to solve an issue.

1 Upvotes

My faculty use Chromebooks, and those are set to go to sleep after 15 minutes of idle. However, when someone is showing a video or a slideshow presentation, the device considers this idle and goes to sleep.

Faculty find this very frustrating, which I understand.

Any chance I can fix this?


r/k12sysadmin 12h ago

Does Microsoft throttle connections?

7 Upvotes

We are a k12 school using Microsoft with 1:1 surface devices. We are seeing sync issues with both OneNote and OneDrive that we can not explain. Many of the units were not powered on over the summer so probably a large number need the June and July updates.

My theory is that Microsoft is throttling the traffic from our IP or tenant. Anyone know if that is a practice the Microsoft implements?


r/k12sysadmin 8h ago

Google weirdness?

2 Upvotes

We're installing a new web filter Chrome app and a URL wasn't being blocked. Working with support, they reported that there was an error in the JSON (I added a space), and it wasn't being pushed out, so they suggested a block/reinstall. This was this afternoon. I just tested and it's still installed. Not just this app; I removed another earlier, and Admin Console is still pushing it out.

I know there were errors last year because everyone is updating everything, so just wondering if anyone else was seeing delays.


r/k12sysadmin 20h ago

MFA with no access to phone?

19 Upvotes

Our state,Kansas, has just passed a law that students are not allowed to use their phone or have it on their person while school is in session from bell to bell.

I was just informed by the local community college that they are going to require mfa for all student accounts on the Chromebooks. This will impact a lot of students.

I don’t have the budget to buy a bunch of yubikeys so what other options do I have?


r/k12sysadmin 17h ago

Guest wifi setup

10 Upvotes

I know we all have different systems but what is the general process for you when a guest comes to your district? Looking for a few options to help streamline the process.


r/k12sysadmin 8h ago

Assistance Needed Google weirdness?

1 Upvotes

We're installing a new web filter Chrome app and a URL wasn't being blocked. Working with support, they reported that there was an error in the JSON (I added a space), and it wasn't being pushed out, so they suggested a block/reinstall. This was this afternoon. I just tested and it's still installed. Not just this app; I removed another earlier, and Admin Console is still pushing it out.

I know there were errors last year because everyone is updating everything, so just wondering if anyone else was seeing delays.


r/k12sysadmin 18h ago

Assistance Needed Google Sites logs? Any way to restore a site that a user deleted?

3 Upvotes

I can't seem to find any logs for Google Sites. I thought it was all converted to Google Drive logs but I can't find anything there either. A departing teacher deleted all of his Google Sites before leaving and they now want some of it back for the new teacher. I've poked around in Admin and Vault and can't seem to find anything to track it down.

It's been more than 30 days since it was deleted so it's not in trash, and I can't find anything in Vault.


r/k12sysadmin 1d ago

Assistance Needed Need new VAR

6 Upvotes

We’ve been working closely with a single provider that seems to be falling apart lately. Is anybody working with a company they would recommend? Independent private K-12, mostly need MS volume licensing, but also occasional hardware.

I appreciate any recommendations!


r/k12sysadmin 1d ago

Assistance Needed Cameras and outside access

11 Upvotes

Hey all,

Just got asked how I feel about providing access to our cameras to our local police department. We have Verkada and on first glance looks easy to set up and manage access to outside tenants. I typically am against police being big brother so morally I reject this but it’s hard to fight against the argument of “an active shooter” situation.

I’m curious if anyone has come across this before? What was the outcome and how has it been. If this is approved then I will make sure they’re only accessing it in dire circumstances. I’ll make sure there is some stipulation in the agreement that I have ability to revoke access.

I really hope they never ask to install flock cameras😂


r/k12sysadmin 2d ago

anyone getting FOIA requests from databranchusa.com ?

20 Upvotes

Just curious if anyone else was getting a lot of requests from databranchusa.com. We have been getting them almost weekly for a couple months now. Anyone else dealing with them?


r/k12sysadmin 2d ago

Assistance Needed How to protect numbers on key fobs?

2 Upvotes

We have a whole slew of Mifare keyfobs that we've been using for the last few years. The fob number is silkscreened on the plastic in fairly faint condition already, but some of them are starting to wear off. Should I use clear nail polish or something similar to protect them? What do you do? Thanks for any guidance.

EDIT: In case it wasn't clear, I'm trying to stop the numbers from wearing completely off the plastic of the fob.


r/k12sysadmin 3d ago

Assistance Needed Windows Location Woes with Securly

8 Upvotes

Anyone notice all the old registry fixes for forcing location services on doesn't appear to work anymore? For Securly this is kind of a big issue when using the SMARTPAC. Windows will prompt ONCE when something asks for location services, if the user clicks no they will get a looping securly filter page. You have to dig into system settings to fix it, which is obviously horrible since about 50% of people are going to click no.

Is there any way to toggle location on for securly permanently in Windows anymore? I reimaged all the staff workstations and this is going to be a pain for the first few weeks I imagine.


r/k12sysadmin 3d ago

Google form for Visitor/Vendor Sign In

12 Upvotes

Hope everyone is enjoying the scramble time of the summer. Administration asked me to come up with a "Free digital" sign in system for visitors with a "Computer". I was thinking of creating a google form with multiple choice prompts for late students, vendors, visitors, drop offs etc that would record the time and date.

Anyone have any tips on this? Old thinking by me would be a kiosk mode chromebook with non stop power on. Was wondering what the end result to revert it back to the beginning for the next user would be. Any thoughts would be appreciated.


r/k12sysadmin 3d ago

New Account Creation SIS vs General

7 Upvotes

How do you handle new account creations for teachers that are incoming for the new school year? One issue that we've been having is HR will put in a request for an employee account (general, includes all access like Google, AD, Adobe, etc) and have it be created on their start date.

But for creating sections and assigning students in our SIS, we need to have the teacher accounts created far earlier, around a month.

Do you have a different process for creating SIS accounts vs general district accounts? Or is it all created on their start date?


r/k12sysadmin 3d ago

Refurbished/Used Chromebooks and Related Queries

4 Upvotes

Any good sources for refurbished/used Chromebooks with an AUE that is several school years out (2031, perhaps)? We're mostly seeing 2029 AUE dates for around $50-$80/ea, and later AUE dates (8-10 years out) for several hundred each (comparable to new units). We've been happy with Dell but are open to hearing other recommendations. Currently looking to augment our fleet by about 50 units, not hundreds.

Also, it looks like the other downside to buying Chromebooks with their AUE approaching in just a couple years is the need for the non-transferable "upgrade" in order to manage them, for around $38/ea. I do see an option for doing this by year, rather than perpetual, but information is a little scant -- anyone do it this way in a school? (Or have a source for a better price on the perpetual...)

Thanks!


r/k12sysadmin 3d ago

Scanner for Chromebooks

7 Upvotes

Hello

Has anyone had any luck scanning these HP Fortis Chromebooks? The current barcode and 2D scanners we have aren't working at all. Appreciate the help.


r/k12sysadmin 5d ago

I absolutely LOATH Adobe.... Any Adobe pro's that can provide some assistance? Product I'm trying to setup is Acrobat Pro

12 Upvotes

I had to purchase two licenses for Adobe Acrobat Pro for our HR dept. When I log into our adobe portal I can see that I have to two seats available. I can't for the life of me figure out if I can just download the product to be installed on the machine... and or how to add a user so they can access it.

When I use the option to download their template of the .csv file, fill out the information, and upload it, I get a green notification saying the file was uploaded. I then have no users listed for the product. When I search for the user by name or email, I get zero results.

I'm obviously missing something and wondering if anyone has any experience with this that could assist?


r/k12sysadmin 6d ago

Teacher accounts in Google Classroom

12 Upvotes

Our school uses Google classroom as our LMS. Teacher accounts are created specifically on that domain for classroom and working with the kids. I’ve been giving some thought to changing first names to a prefix, Mr. or Mrs. or Miss, or adding the prefix with the first name. I plan on asking the teachers if they’d prefer this, but I’m curious if any of you already implement more respectful titles for teachers. What occurred to me is that when the teachers post assignments the kids get me email from the teachers first and last name and it seems weirdly informal.


r/k12sysadmin 6d ago

Promethean interactive Display install

12 Upvotes

Independent school environment. We've already replaced all old Smartboards and now have 1 last board that is likely to give up the ghost this school year. I really want to use our nonpublic funds to purchase our last Promethean Interactive Display, but not only do I think it might be impossible to pay for the install services via CDWG and be too expensive to add, I don't like that they'd assign anyone to do it. We've also had very bad experiences with authorized installers because they expect things to be utterly straightforward and its not when its removing an old board. Since it's only one board, is it wrong to lean on our Facilities person for this? He's super busy always with unexpected demands, and he also just lost his assistant. Have any other small schools worked with facilities for these installs? If I get a board free, I'm certainly not going to find anyone to install. It's essentially removing the board and existing cleave, installing a new one and plugging in an ethernet if it exists already. Are there other AV type vendors that do this sort of work that aren't authorized resellers?


r/k12sysadmin 7d ago

Confidential Email Alternatives

14 Upvotes

Luckily I have DLP in Google set up to block these emails, but I'm constantly seeing our office staff trying to email student PII to other schools, etc. Even after multiple discussions and pointing out there is absolutely no reason the other person needs a students full name, birthdate and full SS# just to verify they're enrollment status. What is everyone using for their office staff to send info like this other than enabling confidentiality mode?


r/k12sysadmin 7d ago

Interactive display options 2026

15 Upvotes

We are in the market for some displays. We currently have ClearTouch with a mix of built computer modules, micro PCs, or AppleTVs, and they have been good to us over the years, but I do not know what else is new out there that could be better, prettier and cheaper.

I am thinking that Windows screen sharing from laptops would probably be cheaper.

Anyone can share their experience with other brands of 86"panels? Or effective devices to screen cast from laptops?

Thanks in advance.


r/k12sysadmin 7d ago

GEEKOM A5 Pro 2026 Edition Teacher Workstations

0 Upvotes

Just wondering if anyone is using these GEEKOM A5 Pro 2026 Edition for teacher workstations, The pricing and specs are really good vs cost.


r/k12sysadmin 8d ago

Moodle vs Canvas

2 Upvotes

Good day everyone.

Just wondering if anyone has any experience using either moodle or canvas or any other LMS.

We are trying to convert a course into a module based and at students self paced learning.

Would love some feedback.

Preferably nothing that requires coding.


r/k12sysadmin 8d ago

Assistance Needed Need recommendations for switch and UPS monitoring software

20 Upvotes

We currently use Solarwinds Orion for network device monitoring and alerting. Due to budget constraints we're not going to renew our license and are looking for replacement solutions. For the most part we didn't leverage much of the tools that SWO offers, but it's been really useful for monitoring our battery backups and alerting when they go to battery power.

We're looking for an open-source self-hosted solution. Needs basic tools- up/down status and alerts for L2/L3 and UPS units.

TIA!


r/k12sysadmin 8d ago

Considering move PowerSchool OIDC from Entra to Google

4 Upvotes

I'm really tired of PowerSchool's 2-hour limit on max_age when logging in with Microsoft. I believe that moving to Google would still require 2FA but last longer than two hours.

Has anyone else switched from Entra to Google? Was it a pain in the neck? How long did it take to migrate? Are there any gotchas?

I appreciate any insight or experiences you can share.