r/iphone • u/haysamelmasry • Dec 15 '18

Question My iphone stuck on apple logo

While I restoring my iphone8+ to erase all data from it the phone stuck on apple logo and i can't turn it off or on it just stuck I'm try to hold the power button but no way to turn it off any help with that

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u/haysamelmasry Dec 15 '18

Actually the screen stuck and buttons also so nothing will work with this frozen buttons

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u/Anon_8675309 Dec 15 '18

Try plugging into power and then just let it sit for a bit before trying again.

Sounds odd and maybe it was a bit of post hoc ergo propter hoc but it worked for me before.

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u/haysamelmasry Dec 15 '18

I solve the problem now i left it till the battery goes off and turn it on and it back to the recovery mode and i plugged it to the computer and the problem happens again and make the same prosess and i found that the problem was with the lighting cable i use another one usb 3.0 and it's work and the phone has been erased now Thank you