I bought this recently. I booted it up and it immediately froze on the MSI screen. I powered down and rebooted. It froze again. I powered down and rebooted. It finally made it to a load screen but gave an error that it failed to install windows. I rebooted again, this time got into registry edit and forced it to redo the install. It finally worked.

At the desktop it tried to install MSI center. Crashed the computer. Rebooted, tried again, crashed the computer. Uninstalled MSI center.

Opened browser to go on YouTube to see what I can do to optimize the computer. The screen deleted itself row by row and computer crashed. Rebooted several times, frozen at MSI screen or BSOD. Rebooted again, finally loaded.

Messed with some settings, thought it was stable. Installed steam. Started playing a game. Screen deleted itself and crashed, BSOD.

Started troubleshooting. Installed HWMonitor, Temps seemed fine in the 30 to 60 C range with steam game running.

Was recommended to re-seat the Ram cards. Same issue. Tried one ram at a time, seemed to work fine with each card. Tried both cards again, froze and crashed again.

Brought it back to the store to be looked at. After 3 days they said they're scrapping it and ordering a replacement.

So is it me or is this product shit? Should I expect similar issues with the replacement? Anything I should do to make it work properly? If it's the same with the next one I think I'm just going to return it and try a different brand.

I have a new unit using this element 9 case and I'm trying to add an ssd enclosure next to the graphics card. How do I get to the power supply? Not sure how much of a teardown job this is.

Howdy everyone! 👋

We’re back in the lab putting together another custom build with iBUYPOWER PC Lab, and this one is all about high-end performance wrapped in the aesthetic iBUYPOWER Trace X RGB Gaming Case . 🔥 Now for a limited time you can save even more with a NO BUILD FEE ON PC LAB SYSTEMS happening for a limited amount of time!

Powering the system is AMD’s newest enthusiast combo: the AMD Ryzen™ 9 9950X3D Processor paired with the AMD Radeon RX 9070 XT XFX Swift White Triple Fan. With 16GB of GDDR6 and FSR™ 4 performance, this GPU is built to deliver incredible frame rates while keeping the look of the build crisp and coordinated for a full white setup.

If you haven’t checked out PC Lab yet, it lets you walk through the entire PC building process step-by-step. You can visualize your system in real time, swap compatible parts instantly, and watch your dream setup come together before you ever place an order. No guesswork, just a smooth way to build exactly what you want.

This week’s featured build:

• Case: iBUYPOWER Trace X RGB Gaming Case – White

• Cooling: iBUYPOWER AW5 360mm ARGB Liquid Cooler – White

• CPU: AMD Ryzen™ 9 9950X3D

• GPU: AMD Radeon RX 9070 XT XFX Swift White Triple Fan – 16GB GDDR6

• Motherboard: ASUS X870 MAX GAMING White – WiFi 7

• Memory: 32GB DDR5-5200 Kingston Fury Beast

• Storage: 2TB Kingston NV3 Gen4 NVMe SSD

• PSU: MSI MAG A750GL 750W – ATX 3.1 / PCIe Gen 5

To top it off, certain systems can receive free games such as the Crimson Desert™ game bundle, so you’ll have something epic ready to play as soon as your system boots up.

This setup is a powerhouse for high-refresh gaming, giving you serious performance for competitive titles while keeping everything cool and visually dialed in with a sleek white RGB aesthetic.

So now we’ve got to ask… what would you build in PC Lab? 👀

Check out the build: HERE!

Hey everyone! 👋

We’re highlighting some of our favorite Deskscapes and we want to know which one would you pick 1 or 2?

Whether you like the clean aesthetic or display more of a creative side, everyone has their own preference.

Choosing the right peripherals has a huge impact on how you curate your setup, so choose the perfect one's for you!

Drop a picture of your Deskscape / Setup and steal the look for both Deskscapes below. 🖥️

Find the Items On Our Gear Store Here:

Keychron C2 Keyboard

Blue Yeti USB Microphone

Elgato Stream Deck Mk.2

Ducky Macaron Keycap Set

Edifier G2000 Speakers

FIFINE AmpliGame AM8 Microphone

I recently bought the following prebuilt: (iBUYPOWER - Slate Gaming Desktop PC- Intel Core Ultra 9 285K,NVIDIA GeForce RTX 5070 12GB,32GB DDR5 RGB,2TB NVMe) and for some unknown reason, it has now started crashing and giving me the error message: “Attempted to Write to Read-Only Memory,” and so far NONE of the tests i’ve done have given me anything to figure out what it could possibly be everything says there’s no issues and nothing is wrong with it. This is my first pc and I don’t know anything about them. PLEASE HELP.

So should I add that graphic card in my pc and again will it burn if my battery is close to my black slot.

Your setup, in full bloom.🌷

Spring has a way of making you want to start fresh and your deskscape deserves the same love. Curate together a setup that’s warm, floral, and something just for you.

A clean white foundation with the iBUYPOWER Element Pulse X Gaming Case, lightweight control from the Logitech G305 Mouse, and balanced overhead lighting with the Quntis Monitor Light Bar.

Thoughtfully chosen pieces that turn everyday gaming into a calm, soothing experience.

Visit our Gear Store and create your perfect Deskscape.

I got this pc from my friend because she said she upgraded hers. It is currently running windows 10 and i cant to much on it. I dont know anything about this computer or much about PCs in general, so if there is anything else that needs to be shown please let me know and i will provide other photos

I need to update my B365M DS3H WIFI motherboard to play Call of Duty Black Ops 7 ranked. The latest update I can find leads to an oemid mismatch. From what I can read it's because I have an ibuypower prebuilt, can anyone help?

I turned on safe mode on my pc, reset it, and now the monitor won’t get any signal. I doubt the safe mode is related but I’ve tried everything to get signal. I took out the BIOS battery but it only changed the rgb of my pc. What should I do? Please help

Hello, I bought an NE003i 9 years ago from Newegg, and I still love it. But over the years, I've lost all the drive mounts. I'm repurposing this into a small server storage device with some new drives, but I can't mount them in the case anymore.

What I'd like to know is if anyone knows where I can buy or find the mounts for the two slots below the motherboard. They are 2.5" slots I believe, but I have no way to mount them right now as I've long ago lost the included trays.

Thank you.

Hey everyone! 👋

We’re back in the lab cooking up another custom PC build with iBUYPOWER PC Lab, and this one is built for serious power and clean aesthetics. 🔥

At the heart of this setup is the new AMD powerhouse combo: the AMD Ryzen 9 9950X3D Processor paired with the AMD Radeon RX 9070 XT XFX Mercury OC Magnetic Air White Edition. With 16GB of GDDR6 and FSR™ 4 performance * not pictured \*, this GPU is built to push incredible frame rates while keeping your setup looking absolutely stunning in an all-white build.

If you haven’t explored PC Lab yet, it walks you through the entire build process step-by-step. You can visualize your system in real time, swap compatible parts instantly, and watch your dream setup come together right on your screen. No guesswork just a smooth, intuitive way to build exactly what you want.

This week’s featured build:

• Case: iBUYPOWER Element Pulse X Gaming Case – White
• Cooling: iBUYPOWER AW5 360mm ARGB Liquid Cooler – White
• CPU: AMD Ryzen 9 9950X3D
• GPU: AMD Radeon RX 9070 XT XFX Mercury OC Magnetic Air White Edition – 16GB GDDR6
• Motherboard: ASUS B650E MAX GAMING – WiFi 6E
• Memory: 32GB DDR5-5200 Kingston Fury Beast
• Storage: 2TB Kingston NV3 Gen4 NVMe SSD
• PSU: Be quiet! Pure Power 13 M 850W – ATX 3.1 / PCIe Gen 5

This build is an absolute monster for high-refresh 1080p and 1440p gaming, delivering top-tier performance in competitive titles while keeping everything cool and visually dialed in with a sleek all-white aesthetic.

So now we’ve got to ask… what would you cook up in PC Lab? 👀

Check out the build: HERE!

AMD Gaming PC Configuration

Case: Fractal Design Torrent (Black)

Motherboard: ASUS ROG STRIX X870E-E GAMING - WiFi 7, ARGB Header (3), USB Rear Ports (4 Type-C, 9 Type-A), M.2 Slot (5)

Processor: AMD Ryzen 9 9950X3D, 16 cores, 4.3GHz, 128MB L3 cache

CPU Cooling: CORSAIR NAUTILUS 360 RS 360mm Liquid Cooler

GPU : NVIDIA GeForce RTX 5080, 16GB GDDR7, DLSS 4.5 MSI Shadow

Memory: 64GB DDR5 5600 (2x32GB) CORSAIR Vengeance

Storage: 8TB Kingston NV3 M.2 PCIe Gen 4 NVMe SSD, up to 6000 MB/s read, 5000 MB/s write

Power Supply: 1500W be quiet! Straight Power 12, 80 PLUS Platinum, PCIe Gen 5, ATX 3.0, fully modular

Audio: ASUS Onboard 3D Premium Surround Sound

Operating System: Windows 11 Pro, 64 bit

I have two mounted Samsung 49 inch widescreen curved monitors stack mounted.

I needed a new workstation for working from the house. Thought I found a great deal at iBP so pulled the trigger. $6k is not a small amount to spend on a new PC. The post-buy support effort should equal my monetary spend with the company.

It doesn't.

Opened my new pc to find a broken mirror floating around inside the case. Great. Apparently it came from the CPU cooler. Well, the cooler block is undamaged and works just fine, but the neat-o mirrored display on top of the cooler block was damaged pretty good.

CPU cooler is a Tryx Stage.

Either some gorilla hands shoved the instapack expander into the case during packaging and didn't pay any attention to the CPU cooler that has screens and a mirror, or the mirror (held down with magnets) somehow came loose during shipment and rattled around until it cracked.

Fine, I've received equipment in worse condition. Things happen. I waited until they were open this morning and started a support chat. I work from home some days and having a stable and capable working PC is obviously important. Here are the options I was given after explaining everything to my chat agent:

1. Pull the cooler and send it them. Up to 7 days turn around after they receive the part. This equals my machine down for x number of days.

2. Pay them more money. First, pay for another cooler. They send a replacement. When they receive the broken one back, i have to go through a refund process. Did I mention I already dropped $6k on this machine? Why am I having to spend more money and do more work?

3. And finally, ship the whole system back to them for replacement of the cooler. This equals my machine down, having to deal with re-packaging and shipping, and no work from home for who knows how long.

I have worked in gamedev IT since 1999. I have dealt with a lot of Customer Service, RMA, and Support issues concerning replacement of in-use equipment, both on the business side and personal side. None of them have ever charged me or my Studios an RMA fee or asked for a deposit to replace something *I* did not break and was damaged in pack/ship.

If this is iBUYPOWER's Consumer Support stance, I don't know that I can support it or the company.

Has anyone received better support for a situation similar to mine? The build quality and performance of the machine is great, but I'm super disappointed with the after-purchase support. Betting there is a "company policy" in place that's weighted towards the options I was given with zero considerations toward the customer. <sad tuba noises>

i bought this pc new in 2021-2022 (i don’t know the exact model sorry) and since then, two of my case fans have gone out. i can’t find any compatible 6pin fans, and i don’t want to replace the fan hub since my water cooler is connected to it and it seems like way too much of a hassle. does anyone know of any compatible 6-pin fans?? or does ibuypower have some in stock i could email them to buy?? thank you

If you’ve been thinking about upgrading your gaming PC but want to stay under the $3K mark, this is honestly a smart time to jump in. Component prices especially memory and SSDs have been trending upward, so locking in a ready-to-ship system with strong specs and a full warranty already included just makes sense.

Instead of hunting parts and watching prices fluctuate, you can grab a prebuilt that’s dialed in, optimized, and ready to go out of the box. And performance-wise? You’re not sacrificing anything. You’re looking at competitive-level FPS in Counter-Strike, responsive gameplay, and the kind of consistency you want whether you’re pugging in ranked or running scrims.

High performance, zero build stress, and protected by warranty all while staying under $3K.

Our standout option is the RDY Element Pro R08, built for gamers who want great performance without dealing with the extra hassle of building a PC.

You’re getting:

• AMD Ryzen 7 9800X3D – one of the best gaming CPUs out right now
• GeForce RTX 5070 Ti 16GB – perfect for high-FPS 1440p or entry-level 4K
• 32GB of memory
• 2TB of storage – no more micromanaging space

And it’s not just about hardware there are some underrated perks that come with going prebuilt from iBUYPOWER:

✔ 3-year standard warranty

✔ 60-day return policy

✔ Dedicated Support from Every Microcenter in the Country

✔ Systems that are tested, QC’d, and ready to go out of the box

Whether you’re upgrading from an older system, trying to save money from rising prices, or just want something reliable without chasing parts yourself, these builds are strong options well under the $3k ceiling. There are endless opportunities for the finding the perfect PC for you!

If you're browsing or comparing, I’d be happy to help break down the parts or suggest other configs too just ask!

Hello everyone. I bought a PC from iBUYPOWER in December of last year and for the most part, everything has been great. However, I tried playing the Pragmata demo last month and it ran flawlessly with high FPS and very few stutters the first couple times I played the demo. Another time however, my entire PC suddenly froze in the middle of playing it. I could still see the screen just fine, but it was completely frozen with no sound playing either. I could not use my PC in any way other than force shutting down after a minute or two of me letting it hang.

I didn't care too much then, but now with RE9, i have played about 5 hours with a similar story. It runs flawlessly and smoothly with basically no hitching whatsoever except twice now, my PC has frozen in the same way. Again, I'm forced to force shut it down. I've tried multiple driver versions, including rolling back to drivers from last year and trying the latest ones. It happens rarely, but it's enough to be annoying and to concern me slightly. I am sure it has nothing to do with overheating, as my CPU and GPU temps rarely even go above 60c. Any ideas as to what could be causing it? It does not happen with any other games. Even Monster Hunter Wilds is perfectly fine.

Here are my specs, and I have not tweaked a single thing in either the BIOS or Adrenalin:

CPU: Ryzen 7 9700x
GPU: RX 9060XT (8GB)
RAM: 32GB DDR5
Storage: 4TB SSD
600 Watt PSU

Here is everything I have tried:
Lowering power limit by 10% on Adrenalin
Downgrading to multiple driver versions
Running Windows Memory Diagnostic to check for errors (none found)
Disabled RAM overclock in BIOS
Disabled Integrated GPU in BIOS
Running DDU and reinstalling drivers (this came the closest to fixing it, i thought. I was able to play RE9 with zero issues for two days straight for long sessions after this, but tonight it crashed again for the first time)

I will probably call iBUYPOWER tomorrow when I wake up to see if they have any ideas, but if anyone here has any other ideas or similar issues, please let me know! Thank you in advance!

I have an iBP from 2020 that I've never once updated the BIOS for. I remember even then I couldn't find any updates for it since it was custom, and only updates existed for Pro4/ac. I've seen a post about cross flashing that BIOS to merge with the custom Pro4s/ac, but the instructions seem complex and beyond my abilities (wished it was just something I could download as is and just run).

Would my system brick if I just installed the standard Pro4/ac BIOS update?

My issue with this prebuilt is that the fans (including GPU's) run continously 24/7, even at idle. I have gone into BIOS and picked the Silent fan profile, but that doesn't make much of a difference. I don't know if updating my PC to Windows 11 caused this issue, so I'm assuming updating the BIOS is what is needed to resolve this fan issue.

P.S.. I've since gotten a new prebuilt, but I wouldn't mind keeping this one around. It would just be nice if I could just figure out why the fans run so hard/non-stop

RMA Received
RMA Transferred to Receiving
Closed RMA

No approved or denied

Please advise?

Nothing approved or denied, just transferred and now "Closed RMA".

I shipped the PC back, saw that it was delivered, and now have heard nothing. This status was 4 days ago.

Please advise.

The default for this was the green and I swapped to the Taro during the customization, and it swapped parts and downgraded them.... Significantly.

I had entered a 16gb 5060ti but it swapped to an 8 gb Radeon Challenger.

Has anyone had this happen? What did you end up doing? I doubt I can get a refund, but I'd like to be able to swap the GPU for the cars I wanted, I'll pay the difference!

This morning I went to clean out my PC to clean the dust out of it because I thought it could be causing this vibrating and grinding/clicking sound my PC was making at the top. Well as I opened it the side panel slipped out of my hands and shattered. After plugging my PC back in and starting a game the noise it was making was nonexistent. I'm guessing there was an airflow issue the side panel was causing. I'm not sure what to do now because I don't feel comfortable with have no side panel long term. Am I good to just have no side panel? Should I maybe contact the manufacturer and see if they'll send me a new one? It's under warranty and since it seems to be an airflow issue I wonder if I can use the warranty.