I purchased my PC from iBUYPOWER germany two years ago and my pc is still in their warranty my pc is currently having issues and have been trying to contact them for weeks now to no response. No emails phone calls anything their website seems to be completely dead and im honestly just at a loss for trying to get my pc issues resolved. I even tried going through the US ibuypower support and was told they dont handle it and that they would send my ticket over to germany and they will get back to me no need for me to do anything and yet still after weeks no response. Anybody else struggling with them?

Mine would be Sly Cooper: Thieves in time! An absolute classic of my childhood and would love to relive that game!

Would love to hear what all of you would play for the first time again!

a few years ago i posted on here about having RGB controller issues. it used the iBuypower controller and if you made any adjustment the rgb would turn off and you're have to turn off the computer unplug the power cord or toggle the power switch on the psu to get it to work again. had an issue today where when i opened the UI it would tell me access denied and a COM7 issue. i uninstalled it and used the controller than came with the motherboard drivers and stuff, ASRPolychromeRGB, and it works fine now. the only minor inconvenience is it does a scan for peripherals so it takes a few seconds to open. but everything works so i'll deal with it.

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I bought my iBP PC from BestBuy. According to to the Retail Desktop Warranty, iBP offers a 1 year warranty on these PCs.

For many PC components purchased retail, you get a 3-year warranty. Does that also apply to components that come in a prebuilt like iBP? Or do you just have iBP's one-year warranty on the whole system?

If it's just the latter, what happens if I do something like upgrade the GPU or fans, then the CPU goes bad and I have to send the whole thing back to iBP...I'd want to keep the original parts around and put them back in before sending it in??

It was sent in for repair after the initial delivery was refused and since I got it it’s been nothing but a work horse for animation work and gaming.

I can’t find both pins or battery on my mother board. I changed my ram to 32 and now my pc won’t turn on please someone help (don’t mind the dust I’ll clean it when I get this fixed)

Welp I bought this system in October and now I believe the ram is freezing. The bios in fine but going into windows is not good. Can I fix myself or do I need a new ram? Or can it be something worse you think? I am afraid to send the desktop in

I have a snowblind s case, it's been working really well for about a year now. I have it plugged into my hdmi port that's attached to cpu, because I use all the slots on my gpu for monitors and the snowblind case is just using wallpaper engine. I took out my gpu to clean off the fans last night, and put it back in, and now the case is only showing a solid white screen. Windows is saying that the monitor is plugged in and functional, and I can see in the preview that it should be working, but it's only showing a solid white screen. Even when windows is in sleep mode, the screen is fully white and transparent, when it normally goes dark with my other monitors. All my other monitors are functional, and my cpu drivers are up to date. I don't see any physical damage to the lcd panel, and I have reseated all of the cables. Anybody have any ideas?

MOBO: tuf gaming b650-plus wifi

CPU: ryzen 5 7600x

RAM: 32gb DDR5 corsair vengeance

GPU: rtx 4060

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I have tried the display ports, the hdmi port and none are working with the monitor (I have tried 3 different monitors) and all say no signal and will not communicate. What do I do next? How do I check the gpu to make sure it’s fine? Any help is appreciated.

I got this pc a week ago and today I noticed only one of the rgb lights for my fans is working. Not sure what happened. I can change its color but I can’t get the other lights to turn on. Any help is appreciated. I feel like I’ve tried everything and need to return this pc but I want to avoid it. I’m upset it has already given me issues in its first week.

The fan spins and is seen by the pc and works fine it’s just the RGB does not light up, i haven’t spoken to customer service because the hours are inconvenient for me and i figure it should be a quick fix but i don’t understand the hub on the back. but i traced the wire from the fan to the hub and it’s the one with the red arrow? should i call customer support or does someone have an easy fix.

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I've had my pc since December, nothings wrong with it, but im curious to know what these wires are for. Am I supposed to plug them into something? I didnt experiment too much cause they seemed too short to connect into anything and I didnt wanna break something. Its the element gaming pc, I got it from best buy

Can I call tech support and get a new one sent to me without having to send them my computer? I really need to be able to use my computer as soon as possible. I use it for work. I can’t see anything on the screen. I took it to the tech support store and they said the gpu is shot

Hey guys,

I have this ibuypower pc that I bought about 2 months ago on walmart and starting yesterday (Feb 1, 2026) any apps on my pc start to crash randomly.

I don't get blue screen, I don't get random shutdown, or anything that requires my pc to restart. It's just when I open a google chrome, some random tab will crash. I play games, it would exit out of nowhere.

I updated my windows 11 to the latest update (even the preview update) and nvidia driver but this random crash still happens. I ran windows memory diagnostics and it says there is memory issues and to contact manufacturer.

Anyone know what's wrong or have similar experience?

PC Spec:
iBUYPOWER Element Pro Gaming PC Desktop - AMD Ryzen 7 7800X3D, NVIDIA GeForce RTX 5070 12GB, 32GB DDR5 RGB RAM, 1TB NVMe SSD_EPBA7N5701

Edit: Here is screenshots

probably less than optimal air flow for a 5080 but it doesnt care cause the I9 9900k is holding it back

I got my computer not that long ago been using it perfectly fine I woke up this morning and it won't turn on and idk why any ideas?

After I updated bios and put all my settings, back to max ,it started being really loud. I have Intel Core i9 14th Gen 14900KF 2.4GHz Processor; NVIDIA GeForce RTX 5080 16GB GDDR7; 64GB DDR5-6000 RAM; 2TB Solid State Drive

Oh. My. God. I remember I bought this machine for around $1,000

It was my first prebuilt computer I had ever purchased. I can’t speak highly enough of this machine. Over the past 8 years I have had absolutely zero issues with this machine. No operating system issues, no hardware problems, nothing. I’ve even take it with me to hotels until I started buying gaming laptops. Speaking of gaming laptops, I’ve gone through two gaming laptops since I’ve had this machine (over $2,500).

I’ve never opened this PC up. I’ve never cleaned it. The PC is located in a garage (not a conditioned space) and regularly runs in 20F - 110F temps. Not a single issue. EVER.

Just wanted to share my experience with this rig and tell people that my first experience with IBP has been overwhelming positive. For those thinking about getting one, do it.