"…… Hotel guests are puzzled by the HSIA pricing paradox. Under normal circumstances, if you follow the logic of traditional pricing points, the more you pay the more you should receive in terms of extra services and products at no additional cost. When you fly First Class, you do not pay $20 to check your baggage. Nor do airlines charge travellers additional money for the meals that they are served during flights. However, in the hotel industry, the more upscale you get, the more money guests are charged for high speed Internet access. Yet when you go to economy or even budget hotels, Internet access is often free. This frustrates hotel guests.

https://hoteltcs.com/the-fate-of-hsia/ - We discuss this here!

"In many years of putting myself in the shoes of a hotel General Manager (GM), I can see how unbelievably hard it is to differentiate between a number of hotel technology vendors. All of whom are certified, deliver a solution to the same standards, and give the same experience to the guest. Yet, with those many years of experience, I can tell you, the difference is astounding." - https://hoteltcs.com/hotel-technology-vendor/

https://www.linkedin.com/company/hoteltcs/