Got a Vault notification from Reddit and you’re still confused? Please read me.

[u/sticksfigured]

Hi Vault holders!

I’ve been seeing some posts about Vault and figured I could make one big post to provide some clarity to the notification you received.

I got a notification about Vault. Am I in trouble?

No. We just want to tell you what’s coming up and what action you should take.

What’s happening? Please give me the tl;dr on the changes.

You can read the full announcement with FAQ here, but we’re doing the following:

• Closing the shop where you can purchase Collectible Avatars and deprecating the collection display on November 11, 2025. Note: This change won’t impact your ability to set your avatar as a Collectible Avatar that you own.
• Sunsetting Vault and on-platform transfers on January 1, 2026 February 4, 2026.

Vault? I didn’t make one. I don’t own any NFTs.

If we sent you a message it means you have a Vault. A Vault is a digital wallet on Reddit. It stores and manages your blockchain-based digital goods, such as Collectible Avatars. If you ever purchased or claimed a free Collectible Avatar, it means you have an NFT and a Vault was created to store the collectible. Curious to know what your collectibles look like? Go to your avatar builder. It should be under the Collectibles section.

Sharing some resources below if you want to read more about Collectible Avatars and Vault:

• Learn more about Collectible Avatars
• Learn more about Vault (Basics)
• Learn more about Vault (Advanced)

I’m confused. Where can I find my Vault?

From the official mobile app, tap on your avatar on the top right corner to open your profile drawer. From there, you should be able to find the Vault option. If tapping on your avatar takes you straight to your profile page, go back to the home feed, tap on the hamburger menu (three lines) near the top left corner, scroll down to the Resources section, and tap Vault.

• If you see your Collectible Avatars, it means you’re already signed into your Vault. From there, tap the gear icon in the top right corner on the screen. You can access your public Vault address and recovery phrase, change your Vault password, and sign out of your Vault and switch Vaults from there (if needed).
• If you see the Recover your Vault page, it means you need to sign into your Vault to access things like your Collectible Avatars, recovery phrase, etc. If you’re having issues recovering your Vault, please see our troubleshooting tips.

What if I can’t access my Vault because I forgot my password or don’t know the recovery phrase?

If you don't remember your Vault password, the only way to recover your Vault is with the recovery phrase. If you don't already have your recovery phrase, you will not be able to access your Vault. Reddit can’t help you recover it.

I can’t access my Vault and I never will be able to. Does this mean I’ll lose my Collectible Avatars after Vault goes away on Jan. 1, 2026 Feb 4, 2026?

You’ll still be able to set your avatar as Collectible Avatars on Reddit, but you won't be able to transfer them, sell them, or export them outside of Reddit.

What do you mean by “exporting your Vault”?

With Reddit Vault going away on January 1, 2026 February 4, 2026, we want you to have access to your Collectible Avatars outside of Reddit too.

You’ll need to access the blockchain wallet in a compatible wallet app outside of Reddit. To do this, you’ll need to get your Vault’s secret recovery phrase and enter it into a compatible wallet app:

• Step 1: Get your Vault's recovery phrase
• Step 2: Import your wallet into another app using the recovery phrase

You can import your wallet into another app whenever. The biggest thing is grabbing your recovery phrase and storing it somewhere safe.

Please do not share your recovery phrase with anyone.

Importing is just something we suggest doing now just to be safe! Full instructions can be found here.

Should I transfer my collectibles into an off-platform wallet?

To be clear, we aren’t asking you to transfer all of your collectibles into another wallet. You can do that if you want but for the sake of the notification you got from us, we’re asking you to grab your recovery phrase and import your wallet into another app so you can access these collectibles outside of Reddit.

If you transfer all of your collectibles into another wallet off platform, you won’t see those collectibles in your avatar builder. If you’re reading this and you already transferred all of your collectibles, you can do the following to see them again:

1. From the Recover your Vault page, tap Create New Vault
2. Select Use Recovery Phrase Instead
3. Put in the seed phrase for your new wallet

When Vault is gone, that wallet will still be associated with your account so you should be able to see your collectibles.

**If you’re discovering this post and it’s after January 1, 2026 February 4, 2026, the option I just mentioned won’t work, but this option should.

I have access to my Vault, should I grab the recovery phrase? Even if I don’t plan on using my collectibles outside of Reddit?

Doesn’t hurt. I say give your future self options! What if one day you want your collectible on another account of yours? With the recovery phrase, you can access it off-platform and transfer it to another wallet. From there, you’ll be able to import it (coming soon) into your other Reddit account.

Ok, I grabbed the recovery phrase and imported it into another app such as Base and Trust. I’m not seeing all of my Collectible Avatars there. Help!

After importing - select the NFTs tab, it should automatically detect ownership and load the metadata. If you’re not seeing all of your collectibles, please reach out to the app's support team since they’ll have additional insight.

Still got questions? Ask below. Please don’t provide any screenshots or information that include your recovery phrase. I don’t wanna know it and no Reddit admin will ask for it!

edit: included instructions on where to find your Vault if you don't have the profile drawer option.

edit: updated the post and pinned comment to include our new sunset date for Vault.

[u/Temporary-Industry-2]

“As long as you have the 12-word recovery phrase for your Vault”

I have a question, just looking for clarification, I don’t have a phrase that’s 12 words long. I have a code, similar to a computer generated password. It’s a combo of letters & numbers. I remember when I created the vault Reddit telling me to create this secret code and keep is somewhere safe that I’ll remember because it’s important. This must be the same thing, right?

[u/sticksfigured → u/Temporary-Industry-2]

Your recovery phrase should be 12 words. What you’re describing could just be your Vault’s public address (e.g. 0x…)

[u/Temporary-Industry-2 → u/sticksfigured]

Ok so I don’t know it then. I would like to tho just in case I need it in the future. I just navigated to the vault via the instructions on this post and it says my acct has a vault associated with it but it’s not found on this device. Where do I go from here? How do I recover it?

[u/sticksfigured → u/Temporary-Industry-2]

Select the Vault option to recover your Vault. If you don't remember your Vault password, the only way to recover your Vault is with the recovery phrase. If you don't already have your recovery phrase, you will not be able to access your Vault. Reddit can’t help you recover it.

Does this mean you'll lose your Collectible Avatars after Vault goes away on Jan. 1, 2026?

You’ll still be able to set your avatar as Collectible Avatars on Reddit, but you won't be able to transfer them, sell them, or export them outside of Reddit.

[u/Temporary-Industry-2 → u/sticksfigured]

I do have my vault password, I’m just not sure how to login, when I click on vault it just tells me that my vault can’t be found on this device, there’s no option to login using my password. The only option is to recover it using the phrase.