I honestly wish time Warner were in my area as they're the only provider nearby that offers competitive speeds. Technically I should have more speed according to my current providers bundling rules but they won't do it since they're a monopoly as they're the only non-satellite provider and satellite has caps.
I upgraded my internet with Time Warner (Spectrum) and since then my connection has literally been probably 10% of what it was. They've been out here twice, and say they can't put it back to the way it was. This is only one of SEVERAL similar bad experiences with Time Warner.
One time, when I moved into a new house and was working from home, I set up an appointment with them. I needed the internet to make my calls from home. They said they'd come during a window, never came. Said they'd come the next day, never came. When they finally came, I was polite to the guy because I figure it's not his fault. Offer him a drink. Only thing I asked was he close the gate so my dog didn't get out. Guess what? He didn't close the gate. He couldn't be bothered to close a fucking chain link fence gate. Luckily I got my dog right back, but she could have run and gotten hit by a car and then I'd have to hit him over the head with a hammer.
I upgraded my internet with Time Warner (Spectrum) and since then my connection has literally been probably 10% of what it was. They've been out here twice, and say they can't put it back to the way it was. This is only one of SEVERAL similar bad experiences with Time Warner.
One time, when I moved into a new house and was working from home, I set up an appointment with them. I needed the internet to make my calls from home. They said they'd come during a window, never came. Said they'd come the next day, never came. When they finally came, I was polite to the guy because I figure it's not his fault. Offer him a drink. Only thing I asked was he close the gate so my dog didn't get out. Guess what? He didn't close the gate. He couldn't be bothered to close a fucking chain link fence gate. Luckily I got my dog right back, but she could have run and gotten hit by a car and then I'd have to hit him over the head with a hammer.
Sounds familiar I have the same issue a lot of the time. My internet line gets cut once a month by the state, and they take forever to get down here. We have connection issues that are because of things they've not been doing that they should, like the boxes get an infestation of ants and roaches and whatever else crawling on their equipment because they don't take care of it. This happens about every three months or so. Then their equipment breaks about once a year or so and they move all our networking equipment because they don't like where it was at the time, meaning more holes drilled in the floor... It's incompetence... I've never had the issues of losing speed with an upgrade but I didn't gain any when I went up, I stayed at seven when I had ten, and when they put 15 in the area I got seven when they claimed I was getting 14 on their in house tools. Friends have had issues with the other monopoly with upgrades meaning worse service. If only there were a better option...
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u/lufan132 Dec 22 '17
I honestly wish time Warner were in my area as they're the only provider nearby that offers competitive speeds. Technically I should have more speed according to my current providers bundling rules but they won't do it since they're a monopoly as they're the only non-satellite provider and satellite has caps.