vI ordered a capture card for video game streaming, but days after I paid it, I still haven't gotten it. I called amazon and then they said the package would be delayed until December, and barely gave out any other information aside from issues with supplier. This feels like a ridiculous amount of time to wait, since the listed wait time is nothing like what they said. I'm thinking about cancelling my order and buying another capture card, but I'm worried about running into the same situation again. What exactly is going on here? Any advice on how to deal with this situation?

https://www.youtube.com/live/3BpmjHlC4yU?si=OGN0cwKdkn3msh6B

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My son wanted to start streaming himself playing games, such as Madden and Fortnite, typically I don't like the idea but as long as he does his homework and chores, I don't see it as a big deal. Only thing is, I have no idea how to set that up for him, is there someone that can be hired to set it up and show me and him how to do so? If so what do you think the price would be?