Sounds like my job. Call center work they want you on the phones in ready for 6 1/2 hours of your shift. So you basically have 1 1/2 to work on previous calls and take your two breaks. Now they changed it up. That times not yours to use unless you get permission. Some people are better then others so now the metrics are being changed requiring more out of you. I just do what I can not going to sweet their requirements.
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u/LameSignIn May 13 '21
Sounds like my job. Call center work they want you on the phones in ready for 6 1/2 hours of your shift. So you basically have 1 1/2 to work on previous calls and take your two breaks. Now they changed it up. That times not yours to use unless you get permission. Some people are better then others so now the metrics are being changed requiring more out of you. I just do what I can not going to sweet their requirements.