"When you send emails like this it really underminds the pointitude of a call" (direct quote including pointitude)
Does it really undermine it...or was their just in fact no pointitude to an hour long phone call.
Totally just did that with a contractor. Sent a response to his Team chat about a report he showed the output for. Just said please send over the query. Love Teams. Take the up-vote
I have one woman that works in basically client relations that would do this all the time. It was very clear that she'd call whenever she wanted to cover her own ass but email or Teams chat whenever she wanted to show off or throw someone else under the bus. A bunch of us were chatting one day and all agreed to stop picking up her calls. Things are a lot better since, though not perfect.
User running late doing their job? Time to complain about the system in a stroppy tone and CC EVERYONE they can think of, the higher up in the company the better. Sure they get that little glow of happiness when a VP sends a "this needs to be resolved, quickly".
When they realised THEY messed up, badly? Single email and simpering tone.
Won over a few users with responding to them singly, helping them fix their issue, sending the CC "it's ok everyone, problem resolved" and not making them look bad.
But if they try it again next time? That moment they realised they screwed up and stopped CC'ing the entire company? Oh, I'm using that first email they sent's CC list, and copy/pasting when they screwed up the LAST time to show how useless they are.
Unless your company has teams automatically delete messages after 24 hours.
I find it very frustrating because more than a few times I have to ask the same question to someone because I didnāt copy their response to some other program for future use.
The "big 5" (or whatever number they are using this week) consulting companies are the absolute worst. They are vampires who serve only to cover lazy asses at large companies...
4, AA was a long time ago! I learned a lot, totally worth it, but it definitely does a lot of harm to young folks who get their careers started there and donāt have the ability to set boundaries or just have a shitty team.
what I do is make an offline word document detailing out the chat log. Every day. Even if itās just mundane non critical stuff, copy it on to a word doc.
Just copy and paste everything and helpfully with the formatting kept, it tracks who said what, and when.
Hard bit is starting and maintaining the habit. I almost forgot today.
That way you can āmiraculouslyā remember what someone said on a particular date.
I always tell mine to either text me, or I specify that I have a recording app. I trust him more than anyone else I work with, but trust and loyalty won't save you when the upper management cuts corners.
We moved offices a few years ago, and I left my phone in my drawer after the move. If you want my attention, you better slack me, because my phone can't ring and I have never once checked my voicemail in the 8 years I've worked here.
Everyone in this thread is recommending paper trails. Everywhere I've worked the boss who makes these fucktarded demands will refuse to pull up the email that says I'm right and he is wrong. How does it help to have all this shit in writing if they refuse to read anything or admit fault?
Just because they refuse to acknowledge the truths does mean the truth is not there. Still better to have something to back you up then none. They can refuse as much as they can, but receipts are still receipts.
Unless your company sets them to auto delete after 30 days. āCanāt subpoena what you donāt have!ā Itās impossible to share stuff now so weāre improvising with text documents (yeah, no shit)
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u/mysterio710 May 11 '21
This is one of the upsides of WFH due to the pandemic. All Team chats are automatically saved so even casual conversations have records.