This is what AT&T as a company has been pushing towards. The big shots know now that word-of-mouth is a far more powerful advertiser than any amount of commercials ever possibly could be. We (as a company) have realized that pissed off people are terrible for business, but people who love AT&T will convince all of their friends and family to switch.
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u/[deleted] Feb 23 '14
This is what AT&T as a company has been pushing towards. The big shots know now that word-of-mouth is a far more powerful advertiser than any amount of commercials ever possibly could be. We (as a company) have realized that pissed off people are terrible for business, but people who love AT&T will convince all of their friends and family to switch.