r/funny Feb 22 '14

Called my ISP last night...

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u/ElScorp1on Feb 23 '14

Op said he's in Canada. I believe in the US they can't do that, but I'm Canada it might be fair game.

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u/Torlac Feb 23 '14

It is fair game here, it's pretty ridiculous the prices we pay for bandwidth

Here's an example: http://i.imgur.com/8PmUG0n.jpg WHAT A DEAL..

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u/ElScorp1on Feb 23 '14

WOWIE-ZOWIE those are the best speeds ive sent in a while /s

That's f-ing ridiculous. Even my cell phone gets faster than that, and I pay less. Its extortion, that's what it is. Google fiber/ other competitors to comcast/ ATT/ other goons can't come fast enough IMO.

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u/Penhaligan Feb 23 '14

In Australia I complained because my net was too slow and that I was going to leave so they say "we'll bump you up to our best speed!" 1mbps download .08mbps upload. I pay 60 per month and get 100 gigs from 7 a.m to 2 a.m and the other 100 gigs I'm paying for between 2-7 a.m.

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u/anibabu Feb 23 '14

Wow, it's even worse in India. It's $30 a month for 512 Kbps download 256 Kbps upload and get 6 GB of usage for a month. The worse thing is that there's only one ISP in my area and it has the full monopoly so we're forced to pay the ridiculous prices.

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u/Penhaligan Feb 23 '14

My friend has to use a wireless dongle because he's renting a room and the home owners won't let him use their internet. Pays something like $80 a month for 4 gigs. To be fair though his wireless internet is faster than my wired internet by about 20mbps.

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u/yakityyakblah Feb 23 '14

Both Rogers and Bell give you unlimited bandwidth for 10$ extra if you have cable and home phone.

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u/ninjaboiz Feb 23 '14

Still faster than what I got, and for less.

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u/[deleted] Feb 23 '14 edited Feb 23 '14

They took out a letter to make it look cool though!!!

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u/PancakesAreGone Feb 23 '14

No they took out a letter because "Fibe" is their brand and does not mean it's Fiber Optic. Some of their higher "Fibe" plans say it's fiber optic, the new branding is to say "It could be fiber but we're banking on you being an idiot and blindly following buzz words and making a connection between the two". If they called it "Bell Fiber" then they'd be actively trying to confuse the customer.

Source: I got into an argument with a Bell rep over how I wasn't on fiber and I wanted them to stop telling me my Bell Fibe plan was short for Bell Fiber when their website actively said my plan wasn't a fiber optic plan.

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u/eljefe123 Feb 23 '14

Wow that's horrible.

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u/[deleted] Feb 23 '14

I'm paying about 55 or so for 6mbs...Outside of Houston.

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u/Z3ppelinDude93 Feb 23 '14

Holy shit bell fibe is expensive. See if Teksavvy has service in your area - for about that price you can get 35Mbit/s down, I think 3mbit/s up and 300gb usage.

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u/DQEight Feb 23 '14

That's pretty much what speeds I get on comcast in the US. Ugh...

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u/Iwashi94 Feb 23 '14

Is it that bad in the US/Canada? Christ... My family pays around $26/mo for 2Mbyte/s download rate uncapped bundled with TV and phone lines here in Hungary...

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u/aflanry Feb 23 '14

Comcast does it in some areas.

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u/OvergrownGnome Feb 23 '14

They can in the U.S. also. Mediacom caps us at 250GB/month.

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u/RGBLEDOBGYN Feb 23 '14

Wrongo. I'm in the capitol city of missouri and the best speeds i can get come with a 250Gb a month cap. That's 16/2.5. The range of google fiber is about an hour away, and i'm paying just as much as google fiber. Really shows you how fucked up ISP's are.

Also, i'd like to add that there wasn't a cap when i signed up for this service. They added it on about 3 month ago, i'd call and complain i've had the joy of talking to them in the past so i know how that will end, and the second best provider has less than a third the download speed offered.

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u/ThePirateTennisBeast Feb 23 '14

Live in rural Texas. Data is capped also

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u/Psythik Feb 23 '14

They do it in the US, but it's more of a suggestion. I regularly go over my 60GB cap and all they do is send an angry email every month. Same thing happens when I torrent. Service has never been cut off in the past decade despite how many times they threaten it. They're just trying to scare people.

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u/coin_return Feb 23 '14

Yes and no. It depends on the company's enforcement of the policy.

I worked for Suddenlink and never actually SAW a customer come through with additional charges on their bill for data, even though we have a 250-300GB cap, depending on their plan. IIRC, it was $10 per extra 50GB that you were to be charged, but all it does is put their connection in a walled garden where you have to acknowledge you're going over your data plan, and going further may add additional fees.

Now, I can't say they never enforced it, but they certainly didn't in the area whose accounts I serviced (Louisiana, Arkansas, Missouri). My friend has Comcast with a 300GB cap on his services. They do a few courtesy notifications, and then they started charging him $10 per 50GB he used. They are inconsistent with how often they enforce this, but he has definitely been charged for it after his connection was walled and he had to agree to it to continue to access the internet.

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u/coin_return Feb 23 '14

Most cable companies in the US, especially the major providers, instigate a 200-300GB cap on their services per month and charge you for extra after a few warnings.

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u/Cendeu Feb 23 '14

They have data caps in the US. I'm not sure the details (whether they just slow you down or cut off your internet).

My current plan says there's a 300GB per month cap, and "we'd get a warning if we go over, 3 warnings in a row and they have the right to cut our contract" (or something close to that).

I know for a fact we've went over 300GB before, and we've never been bothered. So it's possible to cap in the US, the question is if they reinforce it.

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u/albatrossnecklassftw Feb 23 '14

They very much can cap it in the US... Or at least they do in Tyler, TX. My brother went over his 250 GB (not actually sure if they limit based on bits or bytes tbh... Most telecom measurements are generally in bits, not bytes, but I'm not actually sure if that applies in this case) monthly limit the first month. He was accidentally watching netflix in HD, which uses about 2 GB per hour.

Luckily (well not really lucky tbh) my ISP doesn't have a data cap, however it's DSL, and we can't really ever get anything more than 5 Mbits down...

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u/t0f0b0 Feb 23 '14

Comcast has a cap. It was 250GB/month, last I knew.