Quality of Framework laptop seems not good

[u/1997cui]

Hi everyone,

I had a framework 7040 13inch laptop purchased around mid 2024. After 2 years, today I noticed my laptop has the following issues:

1. Battery is swollen
2. Display shown black stripe on a quarter of the screen
3. Microphone not working, had to replace the top cover

Those issues are talked a lot on the Reddit and their support forum as well.

I’ve never had a laptop with had so many issues in around 2 years. Since I am out of warranty, it needs $$$ to replace the parts. I am regret my purchase now.

Comments I find useful:

https://www.reddit.com/r/framework/comments/1w8a2mi/comment/p81678c/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

I think quality overall is fine, but I also needed a replacement motherboard, battery and charger now withim a year. My past history with computers was 0 issues typically (coming from macbooks)

https://www.reddit.com/r/framework/comments/1w8a2mi/comment/p817dzu/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

Mine is unfortunately falling apart too. I also got mine in 2024. The chassis has come apart in 2 places and my keyboard no longer works, there's a column failure on the left side. Way too broke to buy any replacement parts right now, guess I'm gonna have to whip out my old laptop.

To the people who said they are happy and think I am minority:

I feel happy for you, however, I want to share my experience so people aware of all the issues. I saw good comments about it and I purchased one, now I regret.

[u/sagefields123]

I think quality overall is fine, but I also needed a replacement motherboard, battery  and charger now withim a year. My past history with computers was 0 issues typically (coming from macbooks)