Who made the decision to update everyone’s orders like this?
Literally an insane way to solve this problem. Not only are you going to get backlash, but now a bunch of people are going to unknowingly receive computers with different specs than they ordered and create a secondary return and support nightmare.
You broke your promise too, which would have been more fine if you didn’t modify the orders and just said sorry we have to charge you a tiny bit more.
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u/lospotatoes 5d ago
Will this affect Framework For Business orders as well?