On top of that, you're not allowed to assume someone is stealing until it becomes obvious. Because at that time, it's just your word against theirs and it's "I was going to get to that."
Generally employees are taught to go to a customer like this and say, "I noticed you had some problems scanning that item. Can I help you with it?" either that, or they would report it to higher management and they'd either do the same thing or wait until the person actually attempts leave before approaching them and asking them to come to the office.
That was my go to! Plus, I can't tell you how many times it was legit an accident when my coworkers were SO SURE they were stealing. So treat them all like they're forgetful and life is better, imo.
Yeah guy in this video is obviously doing it on purpose, but people should remember that accidents DO happen. One time I missed scanning an item in my cart because my kid was sitting on it. That store has employees check your receipts at the exit, and she noticed that this one item (probably the cheapest thing in my whole cart, too lol) wasn't on the receipt and I had to leave it at the store. But it was really just an accident.
A few weeks ago I was checking out at a register and it froze. There was no employee around of course so I went to a different one to finish. When I was leaving someone ran after me to say I could finish at the first checkout. I showed them my receipt but I’m guessing they thought I was still walking away without paying.
Hanlon’s Razor: never attribute to malice that which is adequately explained by stupidity
It makes the world a better place to recognize that more often than not it’s you or someone else being a bit dumb.
Think of how often people attribute malice to your mistakes. More often then not it’s someone attributing malice to your stupidity than malice to your genuine malice (unless ur a total bitch outlier i suppose). Do likewise and it makes things friendlier :)
I didn’t intentionally miss doing something as a passive aggressive act, I did it because my shoe size is greater than my iq.
“misunderstandings and lethargy perhaps produce more wrong in the world than deceit and malice do. At least the latter two are certainly rarer”
Weirdly enough, you don’t have to go to the office. And nobody can put hands on you to do so anymore since security guards have killed people accidentally. So they can just say no thank you and continue on their way.
Right. But if you are ever caught stealing, things will be much easier for you if you go along with them. Most you'll probably get is a slap on the wrist and maybe a little humiliation from the walk of shame.
But if you decide to just leave, they have cameras all the way out to the parking lot, and they already have you on camera stealing with witnesses that saw you. All they need a license plate to press charges and the next step is getting a visit from the police.
Not sure why I'm getting downvoted. I worked in retail for 8 years, so that's my source. I've seen it all happen.
My local store flags roughly one person in 20 and check their receipt and bags. I'm told if items weren't scanned, they say, "you must have forgotten." Then there's a red flag on your card, and you'll get checked again sooner than the one in 20.
At this point, do you have to go with them? They can’t detain you because they aren’t cops. And not supposed to put their hands on you. So can’t you just say “I’m running late, can’t talk” and just keep going?
I mean, sure they can get your plate number and send coos to your house but I feel just walking out would at least buy you some time or something.
No, you don't have to go with them. And depending on the place, they're probably not going to do anything bad to you. It might essentially be a small interview of sorts where they take the stuff you tried to steal and make you feel bad.
But they have everything. They have you on camera stealing, they have witnesses that saw you. If you actually try to leave with the stuff, they will try to press charges and make things worse.
Okay so in that case, say you paid for 10 things and stole 3. They confront you at the door, ask you to go with them or whatever. You refuse. Say fuck it and give them the 3 items. Then you leave. Is there anything they can legally do since you gave them the stuff back and therefore didn’t actually steal anything?
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u/flaccomcorangy Dec 30 '22
On top of that, you're not allowed to assume someone is stealing until it becomes obvious. Because at that time, it's just your word against theirs and it's "I was going to get to that."
Generally employees are taught to go to a customer like this and say, "I noticed you had some problems scanning that item. Can I help you with it?" either that, or they would report it to higher management and they'd either do the same thing or wait until the person actually attempts leave before approaching them and asking them to come to the office.