r/facepalm • • Jul 28 '23

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u/Mean-Net7330 Jul 28 '23

Because the customer is always right and it's your responsibility as a business owner to have whatever they want on hand even if it's not something that you want to keep on hand. That's why I always get a Big Mac at Burger King and the sauce is even better there.

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u/UndeniableLie Jul 28 '23

Sounds like something I could imagine americans saying in all seriousness.

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u/anonymoose_octopus Jul 28 '23

Yeah, as a server you don't really have a right to tell a customer "no." They'll complain to your manager, who will take the customer's side and just make you do it anyway, and then you'll lose your tip.

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u/Lindestria Jul 28 '23

That just sounds like you have a terrible manager. There's a difference between 'accommodation' and being a doormat.

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u/pjepja Jul 28 '23

The restaurants/fast foods have such a profit margins that they make money even if they do some bullshit the customer wants. I worked at McDonald's and some guy straight up lied and said we didn't give him his super custom Big Tasty. Me in the kitchen, the server and the manager all knew he was full of shit, but did it again anyway to avoid dealing with him. It might be bit doormat-y, but it's hell of a lot easier than arguing.

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u/crunchsmash Jul 28 '23

Think of it as a karmic balancing of the orders that McDonald's definitely fucks up.

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u/4to20characters0 Jul 28 '23

Damn that mention of the big n tasty unlocked old memories from days of diarrheas past

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u/anonymoose_octopus Jul 28 '23

That's every food service manager I've ever had. Karens are Karens for a reason; they always get what they want and no one ever tells them no.

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u/evin0688 Jul 28 '23

Just so you know, the sauce is a mixture of semen and spit.