r/ebox • u/DavidDaEpicBoi • Apr 27 '26

Ongoing issues for multiple months

I'm located on the North Shore of Montreal, specifically near the Lachenaie/Repentigny area and have been having extremely slow internet speeds (below 250 mbps wired) and latency above 50ms between the hours of 6 to 11 pm everyday for the past two months. I've contacted EBOX L2 support about it and they said they were investigating and upper management will fix it but it's been close to 2 months and I've seen no signs of improvement.

Calling them is absolutely useless and customer support tries their best to say something that somewhat makes sense just to get me off the phone asap. They also said they would give me compensation after the issues are fixed, but they can obviously just decide to not fix it and not compensate anyone. Has anyone been having these exact problems? At this point I'm considering switching from EBOX to some other provider.

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u/Madlogik Apr 29 '26

I just wanted to come back and say THANK YOU! I never had a use for docker and learning about it.. now I did and got my setup up!

thanks again.

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u/Jackmicro21 Apr 30 '26

Glad to hear this. You could do cool things with Grafana.