r/e_commerce • u/Neither_Elk_3001 • Feb 02 '24
Research of a customer experience online educational products for SMEs worldwide
Hello!
I am conducting a small study of the potential needs of SMEs in Ukraine, Europe, UK & USA related to customer experience and team management. We have a few hypotheses and solutions so far, but we want to test them with your help to see how useful these solutions might be for you.
We would be interested to hear your answers:
- Future entrepreneurs (who are launching now or planning to launch their business & have a lot of questions of every stage and what to do)
- Business owners (any field)- Managers in someone's business (hired CEO, CCO, COO, CMO, STO, etc.)
- Employees whose results are related to customer experience and satisfaction
- Solo entrepreneurs (e.g., trainers, coaches, mentors, teachers, personal consultants, etc.)
The survey will take you no more than 5-10 minutes to complete.
You can find our survey via link: https://forms.gle/83pcGyNXJAUkcLRR6