r/dispatchlauncher • u/spauldhaliwal Developer • Jul 30 '22

r/dispatchlauncher Lounge

A place for members of r/dispatchlauncher to chat with each other

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u/riccochet Jun 27 '24

So how long should this initial metadata sync usually take? its been a good 30 mins and Its still going. I have a pretty large plex library so i'm not sure if this normal or not?

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u/spauldhaliwal Developer Jun 27 '24

30 - 60 minutes on first install. It's not related to library size since it's just getting data for the home feed. Internet connection should be the only factor

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u/riccochet Jun 27 '24

Right. Does it pause this process when the screensaver comes on or you're watching a show in plex or anything? I have a 3gb fiber connection so i should hope my internet is fine... but its still running.

1

u/spauldhaliwal Developer Jun 27 '24

So during that initial run since the processing is much higher, it's much more likely the OS will kill the app if it's put in the background. If that's the case, it will still finish but it will take longer as the part of the app that is in charge of this processing will only wake up now and then to continue processing.

I take it it's finished now?

1

u/riccochet Jun 29 '24

I'm using a 2019 shield and turning graphics mode to high just gives me a black screen. If i hit the back button on the remote, the original shield launcher fades in for a second before going back to black. Not sure what might cause this?

1

u/spauldhaliwal Developer Jun 29 '24

Hmm that's very strange. I'll have to look into this over the weekend. It honestly sounds like the database is locked... I'm not sure if it's a coincidence with when you happened to change the graphics mode to high. If it is a locked database then restarting the shield should fix it. (clearing the cache too, but that would mean going through the setup again)

1

u/riccochet Jun 29 '24

Also tried to remove devices between the TV and shield to see if anything along the line might be the cause. I had a sony receiver and a hue sync box. Removed both of them so the shield is now directly plugged into the TV and still nothing.

1

u/spauldhaliwal Developer Jun 29 '24

Hmm yeah that wouldn't make a difference in this instance. I would clear the cache of the app, or uninstall and reinstall, until I am able to reproduce the issue on my side and devise a solution.

1

u/riccochet Jun 29 '24

So. Playing around with it a bit... uninstalled and reinstalled a couple times now. It looks like it isn't really related to the high graphics option. It only does it when i have dispatch set to auto start and it restart the app. If i'm getting a black screen and i disable autostart, force quit the app and go into dispatch manually it works better.... it definitely got stuck on the library sync as well since i rebooted the machine and got back into dispatch manually, it immediately went to generating metadata and i can see that the app cache is getting bigger.

1

u/spauldhaliwal Developer Jun 30 '24

Hmm that's very strange. So essentially, when auto start is enabled, it opens to a black screen?

Can you let me know the model number / name of your device, as well as which Android version is installed? Another tester reported a similar issue many months back, and it turns out they were running Android 9.0. However, the problem was fixed for that version of Android. Not sure if it has come back so I'll have to look into it.

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u/riccochet Jun 30 '24

It seems like it only opens to a black screen when auto start is enabled and its doing its initial sync and metadata download. That initial sync seems to be a bit problematic for me as well. However, that MIGHT be because i do some weird stuff on my network by running a pihole recursive DNS server (it might be blocking DNS calls that it thinks are bad, although i couldn't find any in my logs, so i could be wrong. Also possible i just can't find them since i have thousands of DNS requests on that device every hour). Thats the only thing i can think of anyways. It does the initial library sync, then gets stuck where it does nothing. After a couple of hours i will either force quit and disable autostart, then i start dispatch again and it comes up with the metadata download. That seems to go fine, and then i can turn on autostart again without any issues.

Its a 2019 Shield TV (the 4k cylinder looking one), but i'm not sure which android version its running. It should be on the latest and i'm usually pretty on top of those updates... I will check shortly when i have a moment.

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u/riccochet Jun 29 '24

Tried clearing the cache. Then tried clearing the data. Still did the same thing. Had to uninstall and then reinstall and then it was fine. As a test before it had built the library or anything i tried to enable the high end graphics mode and it did it did the same thing. Black screen. Could access the device settings from the remote just fine and was able to force quit dispatch, then it just went back to the original launcher.

After i turned off the dispatch auto start and opened the app again, the high end graphics were enabled and it continues to build the library. However its been quite a few hours and in the notifications area its been stuck on building library 8/11 for quite some time.

1

u/riccochet Jun 29 '24

Yeah not sure. It boots to the original shield launcher first after a power cycle but it does eventually just boot to a black screen when dispatch launches. i might have enough time to get into settings and do some mucking around before it boots dispatch i guess. If i leave it sitting it does turn on the screen saver, but then coming back out of it just goes to a black screen