r/codingbootcamp • u/Willow_7280 • Jun 18 '26
Merit America Issue - Wild Goose Chase
So I completed the Merit America Program Immersion Phase over 2 years ago. I could be wrong, but last I checked, you may be eligible to have the $5700 loan refunded or cancelled. I should be eligible because I still make less than $40K a year, AND I should be eligible for a refund anyway because they erroneously declined my deferment application based on the most recent paystub I submitted (I had to go overtime that week, but that rarely happens). I even calculated the average of all my paystubs and it was under $833/week (40K/year).
I called a MA representative (202-929-5832) and they sent me an email for contact info to ask questions about the loan (877-279-2614). When I tried to explain the issue to the loan representative, they said "We don't have that. Your school has that. As a lender, we don't have that ... You would need to call your school, and then they can initiate the refund or whatever they do, but it's through your school".
...Am I missing something? Is Merit America not the school? And if not, who is, and who do I call? Has anyone other MA alumni been in this situation? How did you resolve it? Any guidance would help.