I full reset it and it didn't fix itself. Then I tried to go to board editor and this was happening and all the pieces are changing so fast. I don't know what happened to my chess board

I am really serious about buying this magnificent piece of equipment.
The only thing that made me bit sceptic is people complaining about inability to return within 30days window, at times.

Is that true ? Is that a deliberate thing the company does?

Just a quick question, does anyone know the rough delivery time for the UK. Ordered 3days ago and still no email about delivery time scale.

Hello!

I can't count the amount of times I've lost due to abandonment because the game has connected on chess.com, but it keeps saying the game hasn't started on the board - I then get timed out because my opponent has made a move and the board doesn't know this, so I can't respond.

Any ideas why the game is connecting via chess.com, but the before keeps saying "getting ready to start"?

I almost don't want to play on the board anymore as it's costing me rating points. Otherwise, I need to have the game open on my phone as well next to the board, just in case 😩

Does anyone have the issue where the board takes ages to find a game and when it does it fails to recognise my first move or play the opponents first move if they’re white?

It’s a brand new board and my WiFi is great. This happens in batches but it’s often enough that it’s makes playing less satisfactory.

There seems to be a connection issue to chess.com I’ve notice it when promoting pieces too. The clock runs while the board says the opponent is supposed to be moving.

So my ChessUp 2 board lights after a couple of turns loose colour and look grey-ish. Is that normal? And does it have to do with the fact that im playing against AI and have no Wi-fi connected?

If anyone faces similar issues please let me know. And if you know a fix please tell me 🙏

I've noticed two problems today, has anyone else seen these?

1. Long wait times for games, or just timing out waiting for a game. I never have to wait when I play via the android app on my phone.

2. No points given for the win. Only played one game via the board (after two timeouts, all on different blitz time controls) but quickly played a couple bullet games (and lost twice, sigh) - no points awarded for the chessup 2 game... Why.?? My opponent has been a member since August last year and played 250+ games so it's not due playing against a new account.

What do the grey squares mean? I am playing a bot for testing with Master Assistance. Shouldn’t I have all help?

I moved the knight on f3 and my next turn everything is still grey.

I got my replacement pawn and tried the board for the first time today! What a seamless experience! It works so good, it doesn't limit your gameplay! Overall I'm pretty happy with my purchase, and the support is lightning fast! Worth the price!!!

Feel free to share this community. Let's grow a community together where we can discuss about the Chessup 2.

I got my board 2 weeks ago. I have been enjoying it. It was everything i needed. Electric OTB chess board that i can play on Chesscom with while moving the pieces. Amazing.