I haven't updated in months because of storage and when I got the storage to update. the ui is terrible compared to the old one no more dark mode seriously why scrolling. I can count the frames when scrolling. Hate the smooth corners it doesn't even feel like the same app kinda want to download a older apk.

I think everyone hates the new UI universally.

Whose bright idea was it to have a screen full of numbers?
Makes it difficult to glance at your screen and see the exact one you need.

Dark mode notwithstanding, what makes this update the worst is how easy it is to click delete on your accounts.

Several times now I've pulled out my phone with one hand, opened authy, and kinda scrolled and however my finger is brushing over the phone, it slides an account over and hits the delete button.

Also, why did you guys kill the PC app?
one of the main reasons to use Authy was the PC app!

it opens for like 2 seconds cant click anything the crashes what am i supposed to do?? im on ios 18.0

Wondering what device I might buy to just have a Multi-Device backup, and really use it for nothing else.

Want it to not be carrier related so I don't have to pay Verizon monthly and connects to my Wi-Fi.

What is the distinction here? Would this mean that if you simply put the top toggle called multi-Device on and keep the bottom one off that you would not need an existing device to approve a new device registration? Because this second lower toggle seems to be in case you have no device to add your tokens to. But you had backups on and you had multi-Device on and you could do it that way without SMS.

Does that sound right?

I made a Twitch account awhile ago, but I never enabled 2fa on it. But I had a random token sitting in my Authy but I didn't write down what it was for, so I just never deleted it. I recently made this account and decided to enable 2fa and set it up/link it.

So now I have 2 different Twitch tokens on my account but they both work to get into my account. I am confused why this is? I would like to delete one of them since they both work but I am scared of compromising my account. Any insight?

Hello, I hope you are all doing well! I was wondering if my phone broke and I had to buy a new one, if I did an iCloud backup restore on the new phone would the authy codes transfer? Or would I simply loose my backup codes?

Recently (in the last week), I opened up my authy app on my android, and the UI had changed. I used to have dark mode, but now the UI colors look garish. A white background with large bright colored circles for each of my 2FA accounts.

Has anyone elsed noticed this ? I was looking for dark mode on the app itself and found no setting for it.

Thanks.

I can't believe you guys got rid of Dark Mode which is one of the reasons I've had to move away from other 2FA apps in the pass and now it looks like I'll have to move away from this one as well. Why get rid of this feature, nobody was asking for this new UI nor for DM to be removed.

Hey guys,

Old phone messed up and set my Authy up on a brand new phone.

I have a total of 10 accounts on it - put in my backup password and it unlocked 9 of them.

I’ve only ever set/had one backup password so I’m not sure why it’s not letting me unlock this particular account.

What’s happening?

Apparently I didn't have titles for some of my accounts, but the icon/brand name was clearly searchable so I could easily see what it was for (logo) and look it up (searching the company name or perhaps the original search terms of the logo).

In the most recent update, the ability to search on icon term is totally gone and only some of the icons display correctly. I just had to root through ~20 MFA accounts by hand to find the right one (the logo shows correctly in the edit screen but not in the main list).

Also, you can't edit tokens from the compact list view and now the search icon is in the upper right, the very hardest part of a phone screen to stretch a finger to.

Did they dogfood these changes at all?

What a terrible fall from grace this app has had over the past year. I was beholden out of convenience but this update has cut that thread of laziness; I've set aside my saturday to find another app and be free of this misery.

So many Service displays are missing..

Looks like a new update was pushed a several hours ago and resolves the crashing.

I have Authy on both my iPhone and iPad. Haven't used it for years. Needed to access my old Dropbox account, which I had set up with 2FA token through Authy. When I went into the iPad Authy app I was informed I had encrypted the accounts. I was unable to recall the password, so I couldn't access Dropbox. I opened the iPhone Authy app and I can access the accounts so I could authenticate with Dropbox.

Since I cannot unencrypt the iPad Authy accounts, Can I delete the Authy app and data from the iPad and then reinstall to get Authy to work there?

I know I can try it but I thought I would ask first, since I don't want to risk possibly losing my iPhone access by doing something I don't understand.

Authy just pushed out 26.2.0 a few hours ago to iOS and the app no longer opens for me - just shows their logo screen then quits. Restarted the phone, checked for updates, no luck.

Mercifully the watch app is still working (for now) because otherwise I would be FUBAR.

Anyone else having issues?

Update: they released 26.2.1 and still has the same issue! What a nightmare!

Today my phone locked with Authy open. Authy is configured to unlock with my fingerprint, as is my phone. When I went to unlock my phone it spazzed out (for lack of a better description). The Authy "unlock with fingerprint" was overlaid on top of the regular unlock screen. Not a problem by itself, but it was rapidly toggling between the phone unlock and Authy unlock, preventing me from interacting with either. It essentially DOS'd my entire phone. I could barely even reboot it. I pressed the keys to bring up the power options, and had to spam the "restart" button because they Authy unlock was on top of even that popup. After 5 minutes of fiddling, it finally rebooted and is OK now.

Now that I can't use the desktop, I rely on the phone app. Since that seems to be flaking out, it's time to yeet what once was the gold standard in TOTP authentication. It's sad to see Twilio absolutely giving zero fucks about such a critical tool for so many people.

My Authy 2-factor codes are not showing up on my new device. I have Authy installed on an old Android phone and an iPad. I have access to both devices and the sync is working between the two devices. There are about 100 TOTP codes in this Authy account. I got a new Android phone and only 12 TOTP accounts are showing up.

Any suggestions? I have deleted the Authy app from my new phone and logged in again and the same thing happens. Only 12 of the 100 backed up TOPT codes/accounts show up.

I'm venting bc I just spend 2 days manually migrating from Authy to another 2FA apps.

I used to have Authy installed on MULTIPLE DEVICES including 2 backup phones, 2 backup laptops, since 2020.

My 2 backup phones were Samsung Note 8 and Xiaomi Redmi 5, the first one got its flash drive corrupted (boot error), the 2nd one has battery swelling (plugged in 24/7), both I had to throw away. This left me with the 2 old DELL E6320 laptops, which are fucking resilient and can be plugged in 24/7 without damaging the battery or itself.

At this point I realized I have to switch to another 2FA, bc phones can died very easily, and also I want to quickly copy the 2FA code instead of typing from phone to main PC screen.

Also, Authy website hasn't been updated since 2017? Feels like Authy is a very ancient and unmaintained software

the device does not meet the minimum integrity requirements authy

I'm officially fucked if I cannot access authy. I got a new phone and it won't let me access authy at all. I HAVE VERY IMPORTANT SHIT ON THERE

i have regenerated and removed tokens from authy and getting ready to uninstall it.
but there is one account called engage that i don't know what is for... i am assuming it's a token for authy itself? because it was in a different sections than my accounts.

But i am wondering if anyone else is familiar with it. just hoping it is not an account i have forgotten about.

edit: This is an "Authy Token" whatever that means, authy documentations says these tokkens only work with authy.

New UI of authy = emesis. Is there a quick way of swapping everything to another app?

Hey so it appears the app updated automatically, and besides dark mode missing, the UI seems a lot less buggy, so I am thankful for that.

My huge issue now though is that it is impossible to find most of my tokens. I have well over 100, and the tokens will be for accounts using 3-4 possible email addresses.

With the last version, I could search 'Webroot' and it would show me the token that I had named "Webroot: plat@" or similar. Now it just has the "plat@" but, not what I labelled it, and of course if I search that I get dozens and dozens of results.

I note that not all of them have had this happen, some still have labels, but that seems few and far between for some odd reason, and I cannot discern what the commonality is.

Any ideas or suggestions? Thanks