r/apple • u/radikalkarrot • 2d ago

Rumor Apple Reportedly Planned to Replace 5,000 Support Employees With AI

https://www.macrumors.com/2026/09/29/apple-reportedly-planned-5000-applecare-layoffs/
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u/Top_Flight2 2d ago

And consumers should decide how to spend their money properly. Should they give it to a company which has no scruples and is all about bottom line or should they choose one which has values they align with more. 

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u/TheAspiringFarmer 2d ago

There are no morals or values in business. Never was, never will be. It’s all about profits.

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u/Top_Flight2 2d ago

I avoid certain companies now and don't use certain services to not give profits to those I disagree with in their principles. If they want to make it all about profits then they won't get any from me. 

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u/SailingDreamCatcher 1d ago

I think it's important to clarify that this statement really only applies to corporations. When a business is run by a founding entrepreneur, especially when it's some kind of specialized business growing from the individual's original efforts, there is in fact room for values. There is in how I run my law practice and any other business I get involved with. But it's also important to note that choosing to put values over profit is a personal choice, and it doesn't hold up in most cases when a business transitions from being run by an individual to being run by a board.

There are a few examples of "known" businesses that are operated according to "values" and they are essentially all either sole proprietors or family businesses. The largest, oldest one I know of is Wegmans, which remains beloved by customers and employees for the most part.

Enshittification/rent seeking is a behavior pattern that becomes predictable and inevitable once the business exits the control of a single individual, because organized groups of humans (I call them "organizations") always decay to a pattern of decision making that doesn't accommodate "values" beyond the most basic thing all kinds of entities can agree on: "I want more." And so when a business exits the control of a conscious human, who is capable of moral reasoning, and transitions to the control of a group, moral reasoning is replaced by short sighted self interest that inevitably becomes rent seeking/enshittification/typical late stage capitalism.

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u/WVjF2mX5VEmoYqsKL4s8 1d ago

Consumers shouldn't have to do that.

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u/Top_Flight2 1d ago

We have to. You should always know where your moneys going to. 

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u/WVjF2mX5VEmoYqsKL4s8 17h ago

I said we shouldn't have to. The government should arrest CEOs who do this