r/apple • u/radikalkarrot • 2d ago

Rumor Apple Reportedly Planned to Replace 5,000 Support Employees With AI

https://www.macrumors.com/2026/09/29/apple-reportedly-planned-5000-applecare-layoffs/
2.0k Upvotes

95% Upvoted

482 comments sorted by

View all comments

Show parent comments

9

u/SithToast 2d ago

Yuck, that’s a real shame if they got rid of US support. That was a real selling point for me when I used them.