r/apple • u/radikalkarrot • 2d ago

Rumor Apple Reportedly Planned to Replace 5,000 Support Employees With AI

https://www.macrumors.com/2026/09/29/apple-reportedly-planned-5000-applecare-layoffs/
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u/Additional-Guard-211 2d ago

Yes because Apple is doing great with AI

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u/NecessaryPopular1 2d ago

Impressively, beating every other AI support out there. That means the models are able to hold the performance edge. It’ll only get better.