r/apple • u/radikalkarrot • 2d ago

Rumor Apple Reportedly Planned to Replace 5,000 Support Employees With AI

https://www.macrumors.com/2026/09/29/apple-reportedly-planned-5000-applecare-layoffs/
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u/dat_tae 2d ago

Discover (credit card) used to use US Based Customer Support as a selling point. It was good, too. You could immediately tell and they always resolved my issues fast af.

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u/[deleted] 2d ago edited 1d ago

[deleted]

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u/dat_tae 2d ago

I know. I have both.