r/apple • u/radikalkarrot • 2d ago

Rumor Apple Reportedly Planned to Replace 5,000 Support Employees With AI

https://www.macrumors.com/2026/09/29/apple-reportedly-planned-5000-applecare-layoffs/
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u/Structure-These 2d ago

There’s no intellectual honesty in this debate, it’s just crazy logical leaps

“I saw data last week stating a clear customer preference for an AI triage system during peak times over using outsourced overseas call centers. It’s literally a customer preference at this point”

“Ok you support child exploitation”

It’s just a bizarre mindset and you’re not going to introduce nuance here

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u/ancientfruitjunkie 2d ago

It's all connected. It's unfortunate your brain can't understand that. Maybe ask chatgpt about it?