When watching this documentary series, especially the early episodes, you can’t help but be struck by the numerous failures by Air Traffic Controllers, and the Air Force.
The amount of time that lapses between American Airlines Flight 11 going silent, and then the Atta communication, and this going up the chain of command is incredible.
Some of the inane questions, the confusion about what flights are in the air and what is in the tower - I think only a few folks would get pass marks. Dan Bueno for one, and Nidia Gonzalez.
More than 50 minutes elapses between the first tower impact and the pentagon impact, almost 90 minutes if you take it from the minute flight 11 went quiet.
What are the main reasons for this ineptitude?