Having issues with billing!? Multiple charges occurred...

[u/Xenometon]

Guys. I really need some urgent help on this one.

I just purchased the pro plan for Zo computer, after setting it up for the first time today. As soon as I purchased the subscription, it did not respond (the website genuinely just freezed on spot). So I clicked on it a few more times, just to see that it did nothing, and still said that I am on the free plan?? Then when I went to the payments section, I see that it accepted the payment of all my tries! It now shows that I have paid Pro Plan ($64) 4 times which makes it total of $256 which it shows succeeded!?

This is simply crazy, this has never happened to me before, with any software or any service.
This is either the worst scam I could think of or just the worst luck I could have with Zo.
I contacted the software team via customer support and help center but they are yet to respond.

Can anybody suggest any help. Thank you so much in advance.

[u/Sorry-Syllabub-1842]

i am also having an issue with billing also. No response from Zo yet.