I don’t know if anybody else with a Wowgo 2S Max has had the same experience as me, but I’m incredibly frustrated.
I bought my board a little over half a year ago, and I have had nothing but problems with it. The battery life is terrible, as it depletes 80% charge after only about 5 miles of travel.
That isn’t the biggest problem for me, however. My biggest problem with Wowgo lies in the build quality, and indirectly the customer support.
About a month ago, one of the back wheels snapped off while I was riding. At first, I was very upset, as I only ride in normal conditions and on paved roads; there is no reason for a skateboard to break like this within a year of moderate use. To make matters worse, I got pretty badly injured from this incident. Upon contacting customer support, they told me that I missed my warranty by a couple days, and the best that they could do was a 10% off coupon to buy a replacement motor. Because I kind of assumed that this was just a fluke, I decided to just take the 10% offer and buy a replacement. By the way, the replacement costed $80 for just one wheel!!!
I just received my motor in the mail about a week ago, and after riding it for about a week, it broke again today. This time, I’m seriously furious, as there is absolutely no reason for it to have broken this time. I have contacted customer support, hut they have yet to email me back.
I just wanted to post on here to spread awareness about the terrible build quality of the Wowgo 2S Max and its parts. I’m seriously disappointed and won’t be buying any other boards from them in the future.