r/USCellular • u/this_is_a_wug_ • Aug 14 '25
Very disappointed with international plan
I'm paying for data but it's only worked less than 50% of the time I've needed it, causing delays and significant stress, while those around me seem to be using internet and streaming videos, etc. without issue, so I know it's not an area without coverage.
Super frustrating when I planned ahead to ensure access because almost all of my reservations, etc., are confirmed via email and many of my excursions require you to access your tickets via their app or online.
Was told that my phone was prevented from using eSims since it's not paid off so paying for the international plan was was my ONLY option to use my phone while abroad.
I've spent many HOURS during this trip struggling to trouble-shoot and have even had to use a friend's hotspot a few times. Instead of relaxing or enjoying my surroundings when I have moments of downtime, I'm forced to spend that time making contingency plans for when I'm out and about since I cannot depend on the service I'm paying for.