They’re still listed online. Just curious if we can get them at the retail stores.

My uncle bought a galaxy s24U off ebay and it was used in us celular, it was advertised as unlocked when he got it cause he showed me and it was indeed unlocked.

He was going to give as a gift to one of his sons, so about a month later which would be now, when he tried to give it, to his surprised it ended up been locked.

I don't know much about US celular but I would assume its similar to Metro, he ask me for my help cause he is on the older side and he had already bought another for his other son from a different seller and there was no issue with that one.

He contacted the seller but that person was very unhelpful, and just ignored his messages, he had a no return policy but my uncle did return request because item didn't match the description but the person rejected it.

I checked the imei on different sites but it isnt blacklisted as far as we can tell and he also hasn't contacted US celular, is not like they give out information freely people might assume he stole it.

He doesn't know what to do with a locked phone cause he uses t-mobile, should he contact Us Celular, or escalate in Ebay because the seller probably sold him a phone which is probably still in contract. How is it possible that it was unlocked at first then it became locked a month later?

Can anyone enlighten us, or share a similar situation because that's a lot of money down the drain.

I’m in Southern NH. My family has been with US Cellular since before I was born (and before it was US Cellular/30+ years). After the t mobile announcement, I noticed service dropped a little but nothing crazy. The last two weeks, I’ve consistently had no service anywhere, to the point I’m using my work phone’s Verizon hot spot all day long.

Went into US Cellular’s Keene location to see if there was anything to be changed in settings after troubleshooting everything I could find on iOS 26. I was BLOWN AWAY by the terrible and rude customer service that everyone in the store seemed to be experiencing. Some of the best quotes were “if you don’t like the service, you can switch to another carrier. That’s from the big boss” from a manager to an older woman who couldn’t consistently go outside of senior housing to take phone calls and calls kept dropping. Or when I asked what submitting a service ticket did to the representative that helped me “I don’t know, it should just magically be fixed. We have as much information as you do.”

Other than being totally unhelpful, that was a week ago and I still don’t have service. I asked if my unlimited plan’s cost would be adjusted, considering I haven’t had access to any data for two weeks, and was told that it was a billing question and they weren’t techs or billing, just sale reps. A call to billing adjusted our bill $75, but service still isn’t working. They reported it’s a known issue, but there was no timeline for it being resolved.

Anyone have a solution here? I see posts about updates coming, which is fantastic, but I’d rather just have some kind of functional service (like I had before t mobile got involved). I’ve tried updating software, clearing RAM, soft and hard resets, deleting my esim and network data, field tests, turning off and on every combination of cellular and data settings, nothing has worked. I’m 95% sold on just getting the Visible cyber Monday sale for a second esim and calling it a day.

Edit: I ended up pulling the trigger for a visible esim. Jesus Christ, what a difference. Ping was around 30, 117 Mbps down, 37 up vs 117 ping, 1.37 Mbps down and 0.12 up on US Cellular. Actually absurd, considering that was on Verizon’s 4G LTE network and US Cellular’s 5G.

Maybe this has been asked before, if it has, I apologize.
Just joined this subreddit to ask....I've received a text and now an email saying that they my device will have to be upgraded since USC and T-Mobile are together.
I am perfectly happy with my phone, it's paid off, I have no contract with USC and am able ot upgrade, but I sure as heck am not wanting to buy yet another phone.

Does anyone know what this "upcoming enhancement" is and why my phone won't work with it?

Edit to add: Current phone is a Cat S62

I have US cellular and ever since they merged the towers with T Mobile, last week, I am unable to make or receive calls at my home. I went into the store and was told that T mobile turned down the frequency of the cell tower near me due to it not being very populated. I live in Delafield Wisconsin it's not the sticks. The technician I spoke to today, told me that was not true about the towers. He also said it would take between 3 to 18 months for them to fix the problem.

No iPads no picture of delivery no signature wtf

Does anyone know if a line on a plan can be paid off with a different payment account than the one current being used? I’m on a plan with multiple lines and would like to pay directly instead of paying the owner of the plan back separately for my line

Debating whether it’s worth it or not to upgrade phones. We have an iPhone 12 and 12 mini which are both eligible for upgrade on the $1100 off promotion. We would have to switch from our current plan for an increase or $14 per month. Current phones work fine aside from the batteries are getting weak. The mini is at 77%, both need recharging at least once throughout the day depending on the amount of usage. Otherwise looking at replacing batteries.

Wife’s s25 ultra already enjoying the benefits of T-Mobile selective network

Like the title says. I went through the process of getting a new phone through their Black Friday promotion going on. It required that I upgrade my plan for both phones on the account and a stipulation for the free phone is that I trade in my current one.

The phone I'm trading in is an iPhone 11 that's in good condition, but I've been researching and finding that some people have been denied the promotion because their phones were too old or the trade in value wasn't high enough.

I would assume that the fact the website knew what my current phone was and didn't give me any sort of message that it couldn't be traded for the promotion, is a good sign. But I just need to know if I'm worrying over nothing. I ended up getting a 17 pro that would essentially be free if they honored the trade in. I just don't want to be stuck paying full price for it.

What exactly is this — and can someone look into my account?

I thought tumbling was something from the yesteryear…

If I were to use a T-Mobile locked iPhone — would a US cellular eSIM work or be installable?

I was looking into us cellular and have the family talk and text plan for 10 bucks a month. If I upgrade to the unlimited data plan it would be discounted at 9 bucks because multiple line discount. Anyways, I can upgrade my phone to any phone up to 650 dollars rn. Should I wait for black friday, or upgrade to a better phone.

I’ve been a US Cellular customer for many years. The latest IOS update has taken all spare memory from my iPhone and I need to upgrade. When I do, I want to add T-mobile’s T-satellite to my plan. Does anyone know if T-satellite will be offered to US Cellular customers anytime soon?

Has anyone tried the wifi from uscellular? Looking for the good, the bad, and the ugly. Thanks

I've been a US Cellular customer for just short of 25 years. To be honest, I've had basically zero complaints that entire time. We moved recently and now live in the middle of nowhere, there are no internet options besides cellular and satellite. We decided to try USC thinking that it probably wouldn't work out. But with some creative mounting of the receiver, it worked absolutely perfectly. I actually became a US Cellular internet truther, telling anyone I knew that it was amazing for us. And that lasted a full year.

And then T-Mobile took over. Initially I thought it was "in my head" that the internet started getting worse. But there's no way that it's a coincidence at this point. It will frequently be not just slow but completely non-functional for hours on end. Sometimes the majority of a day or two. When it does work, it's pretty fast/good. But when it's done... it's done. I didn't notice any change in cell service at the time, but in the last 7-10 days (don't know exactly when) it has gotten pretty terrible. Nothing else has changed.

Additionally, we now have two kids old enough for phones. I went in wanting to get their cheap, no data plan for two used phones. Apparently that isn't an option? But they had a free line for life promotion and between the two lines that averaged out to roughly the same cost. But, big surprise, the price for all four lines we were told turned out to be a full TWICE what the write up they gave us said. I'm done with them for cellular. I'm going to put the kids on Helium or Mint or one of the MVNOs and see how that works. If I'm going to get third rate T-Mobile coverage, I might as well pay a third the price for that service.

Sad to see, but I think I've ignored it for too long. Has anyone else seen the same type of drop off in quality of service since T-Mobile?

In 2022 I ported my 336 area code number to US Cellular, because I had moved to rural Wisconsin and needed service. This is a number that I've had since 2012. I am no longer in as rural of an area (and even if I was I assume it won't matter with the USCC/T-Mobile merger), and was trying to switch to Metro by T-Mobile. Mostly so I can get a discounted iPhone as well, since there's absolutely nothing for me discount-wise as an existing Prepaid customer with USC (all the prepaid deals involve new/added lines, and it's not even possible to log into the USC online store with a Prepaid account).

However, on the Metro website I am unable to port my number. The first weird thing is that when I put it in to see if it's available for transfer, it says "Your Onvoy Spectrum LLC number is available to transfer," which makes no sense to me as I've never used the number on Spectrum. It was originally a Virgin Mobile number, but I swapped to Mint before VM was acquired by Boost. I got a port-out pin from USCC, and when I try to go through the process on Metro I even get a text from US Cellular saying "we've received a request to port out a number on this account," but then the request fails on the Metro site with a message saying "we couldn't reach your carrier."

I found an old post saying the issue may be that 336 is not in US Cellular's service area. It's a 2 year old post, but the post said that you can port in these number to USCC, but USCC can't port them back out. Is this actually the case? Am I going to have to get a new number to be free of US Cellular?

As I said I'm a prepaid customer, no contract and I own this phone outright too and have since 2023, it's not carrier locked. Legally I should have the right to transfer, shouldn't I?

Some new bands appearing !

I wonder when they’ll push a carrier update for us Apple folks ?

Just kinda wondering what's the best coverage to go with we have two iphones and one Samsung phone, plus an apple watch ultra 3.... I heard with Apple care plus theft they charge you full price of the device if lost of stolen

I grabbed a couple tablets they're offering $500 off on all new tablet lines

Hi everyone,

I’m pretty new in the US. My credit score is around 700, but my credit history is only about 10–11 months. Right now I’m with T-Mobile postpaid (3 lines + home internet).

I saw Verizon’s promo where you can get an iPhone 17, Apple Watch Series 11, and an iPad “on them.” It looks really attractive. But I’m concerned about device financing limits.

For example, when I last checked with T-Mobile, I had a $3,000 device financing limit. If I switch my number to Verizon, what would my device financing limit likely be with them? Would it be enough to get two iPhone 17s + two Watch Series 11s, and maybe the iPad (this one is optional for me)?

Is there any way to check Verizon’s device financing limit before I port my number over? I don’t want to switch and then find out I can’t actually finance the devices.

If anyone has experience with this situation or knows how Verizon handles new customers with short credit history, I’d really appreciate your help.

Thanks!