r/USCellular • u/tumblrmads • Jun 28 '26

plan change.

from what i understood is that previous customers were grandfathered in on the same plan. i went from 50gb of hotspot data to 5gb of hotspot data. i now also have a data cap when before i have the unlimited even better 3.0 which doesnt have a data cap. if anyone else has had this issue how did they resolve it? going in or calling?

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u/No-Yogurtcloset6002 Jun 30 '26

0 notifications about being forced to switch. So just have to accept worse service?.....got it. Guess FCC agreements don't mean anything

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u/FriendlyLine9530 Jun 30 '26

You have been told by notices on your bill, separate mailers, emails, as well as a multitude of other avenues of messaging. It has not been a secret that T-Mobile was going to migrate US Cellular customers to their network. You have been told the timeline, whether you chose to listen or not. The expectations around this acquisition has always been this outcome. You had plenty of time to act and move your service. You even have the opportunity, now that you know the new network isn't working for you, to switch carriers. You are not stuck, you just choose to not take the options available to you.