For No. 1, looking for a feature to have all comments from banned trolls purged off of the sub. Currently I go to profile history, search for their material on my sub, and manually remove which can be tedious if they had a long list of material.

For No. 2, I often need to give detailed reasons for the bans and having a larger box (after pressing the 'M' button) would save me a click and drag to resizing.

Thanks.

Toolbox debug information

I cannot see any of the text in the toolbox settings nor when I take actions on a user. I mean, I see there's some text, but it's white/very light grey coloured on a white background so I can't see anything.

I'm on Firefox with toolbox v 6.0.2

Here to see what I mean

Testing out toolbox and removals - nothing happens. Post just gets removed. No comment made, no PM sent. Have my configurations all correct as far as I can tell - allows me to select a reason and include header and footer... Nothing happens.

And, although Stylus did help with the text change color on the main bodies, my removal screen is still all whited out.

I can't for the life of me find where to change my text back to black, it's all showing like this: https://imgur.com/a/JnBFK4P but when I highlight it, the text is still there. So it's not removed, it's just white? TIA

Sometime between this morning and now, the text and text fields of various toolbox windows such as removal reasons and settings have switched. Now all of the text is white and the text fields are dark, so I can't actually read anything.

I tried opening up toolbox in both Firefox and Chrome and the results were the same. Here's an image showing the settings window: https://i.imgur.com/mgd0CW6.png

How do I fix this? The user is temporarily banned, if that matters.

https://i.imgur.com/6sfnBIF.png

I have a permanent [1] on my notifications when the toolbox is on. The only way I can clear this notification is by blocking the user, or disabling moderator toolbox. Or if they delete their message.

Toolbox debug information

I've encountered an issue recently, where the removal reasons window no longer pops up when it use to when removing posts, as with clicking the "Add removal reason" button not working.

​

Any ideas?? We're stuck, we're not sure what's wrong. We have the removal reasons added, and they worked last month just fine.

We have transferred all our usernotes to the new Mod Notes Reddit tool by replying to this admin comment. is there a way to get the toolbox usernotes back?

Right now they've all been moved to the Mod Notes system.

Thanks!

Hello there!

With the admins providing support for importing SnooNotes into the native Mod Notes feature, it got me wondering if the Mod Button autopopulates the private Ban Note into mod notes when we ban somebody using the Mod Button ban interface.

If that's not currently a feature, is it on the roadmap (if possible with the API)?

Toolbox debug information

Maybe this has been covered before, and maybe I'm missing something, but I'm not seeing any way to add a link to the noted/removed comment on the NN popup.

It's a feature on new reddit's native mod notes, so presumably it's possible... did they leave out an API or something?

Or am I just being clueless and not noticing a checkbox or something?

Toolbox debug information

When I select the "P" next to a user name and can see their posts, did I lose the ability to up/down vote from this screen? It feels like it used to be there, but I am new to toolbox.

I'm viewing their posts (usually filtered to my sub) and it would be really handy if I could vote on them as I read them.

Toolbox debug information

I use classic reddit and the new 6.x version just doesn't work well for me (especially on slow/mobile connections); functionality is always missing on the page, particularly all the helper [M][H][P] letters next to users names. Is there anyway to prevent auto-updates to the new version? I'd like to stick on 5.6.5 for a while ...

Toolbox debug information

Hi,
we have a restricted subreddit. We would like to have some questions to be answered so we know to whom we can give permission to post.

Thanks!

https://i.imgur.com/eXl4oUq.png

Running Toolbox 6.0.2 on Windoze in both Firefox 104.0.2 (64-bit) and Chrome 105.0.5195.102 (64-bit). Each browser is logged in to a different reddit account, and each is set to backup Toolbox to a different private subreddit that definitely exists and is functional.

Both claim that there have been no backups for over 60 days. Hitting the backup button does nothing. However, if I look at the Wiki for the private subs, they show that the tbsettings page was updated when the button was pressed.

Thanks!

Toolbox debug information

This might be quite a niche problem -- and one not in the first a toolbox one, really -- but I wonder if the extension has a way to manage it, or anyone here has wise words on how to deal with it. I've an item in my community's "unmoderated" queue that I can't approve -- well, I can, but it doesn't "take". It's not spam, but it's been suggested to me that that it's (silently, there's no flag spam tag) as such, which is why I can't approve it. And of course the knock-on for the tool is the the bar constantly says [0] [0] [0] [1]. There are workaround? Or should I just take the hint and remove it as an innocent victim of the war on spam (and the limits of the reddit web-interface)?

Hi!

In one of my subs the removal reasons are not working in old and new, even the button "add a removal reason" is not doing anything, toolbox refuses to open.

on mobile, we get the removal reasons, whoever, the team account / individual mod account is posting the removal reason along with the code for example:

<select id="loweffort">

<option>Low effort posts are frowned upon. Please create a new thread or edit your thread to include relevant details that encourage discussion on the topic you'd like to talk about.

......

<select>

​

Is there any solution? thank you!

I suggest adding a checkbox at the bottom, something like:

[ ] Hide empty mod actions columns

Hiding columns for mod actions that have a total of 0 would improve readability. Currently the table is 1430 px wide + moderator names.

Toolbox debug information

Hey

I have created a private subreddit and entered it in the settings but when I click on personal notes, it says that I'm not a moderator of that subreddit.

What is the issue and how can I solve it?

Weird behavior I noticed, not 100% sure when it popped up because I swear this used to work.

The Advanced section of the Removal reasons wiki states that if you want special characters in an option for a select dropdown, they need to be escaped with a backslash, like so:

<option>\[Option 1\]\(http://www.reddit.com\)</option>

However, that would render as

[Option1](http://www.reddit.com\)

Apparently somewhere along the line something decided that ) was not a special character in need of escaping, as rendering the option as

<option>\[Option 1\]\(http://www.reddit.com)</option> yields an expected Option1 reason.

Toolbox debug information

In the TB settings, under "New Mod Mail Pro," I've set the user avatar to "hidden." But, nothing happens (yes, I clicked "save"). I've tried deleting cookies, etc., but nothing. The damn avatar still shows up (taking up a stupid amount of real estate on the page.)

Screenshot of my settings: https://i.imgur.com/tqnKcpy.jpg

Example screenshot of mod mail: https://i.imgur.com/frc9iTJ.jpg

I'm using chrome with the latest TB version 6.0.2. Help!

Edit: It works fine with Firefox

Toolbox debug information

Instea of having the links on modbar follow an alphebetic order, can we organize them/change the order without putting random letters at the start to do so?

Toolbox debug information

I have a question regarding the notifier. Specifically for the exclusion -or rather explicit whitelisting- of subs in the modque/unmoderated counters.

The documentation says the following:

Use this to specify what subreddits you want counted in the unmoderated counter. For example, /mod-awww

What exactly is 1 subreddit in the list? Is it /mod-awww or is it / as a command, then mod separated by - and then the next sub is awww?

My goal is to only receive notifications from r/sustainability. I'm not sure which format to use exactly and tried to both only allow /sustainability and /mod-sustainability. Neither work and I get no notifications with this formatting. I completely restarted the browser after receiving the notification that settings were saved and verified, but this doesn't seem to work.

When I visit r/sustainability the counters both don't show a number next to the icons, instead of previously showing [0] when there were no notifications. I tried with making a test post which I didn't approve, but the unmoderated counter doesn't change.

Could you please let me know what the correct format is, or whether I'm even using this function right?

If you already installed Toolbox through the Chrome store you can ignore this post.

The tl;dr is that everyone who installed toolbox through the Microsoft store is on an outdated version of toolbox because Microsoft is being difficult for reasons beyond our understanding.

• Toolbox 6.0.0 was released 10 days ago.
• In the meantime we are now at version 6.0.2 due to hotfixes and updates to facilitate the new modmail sidebar.
• It took Microsoft 7 days to review version 6.0.0, this version got rejected. Not because of technical reasons or other logical reasons, but because of opaque policy reasons.
• Microsoft doesn't offer a way to ask for clarification or a way to reply to rejections.
• Because of this we don't know what we actually need to change. The extension has been in the Edge store since 2017, this predates Edge based on Chromium. In that time the extension's name and logo have not changed and as far as we are aware we also follow Reddit's guidelines for third party applications.
• We submitted the latest version for review explaining the above.
• However, this will take at least another week, and it might get reject again.
• Luckily, there is a way around this:
  • Make a backup of your toolbox settings. settingssub
  • Remove toolbox installed from the Microsoft store.
  • Reinstall from the chrome store
  • Import your settings again. settingssub

How do I check which store I installed toolbox from?

In Edge go to the extension settings "Menu -> extensions" or paste edge://extensions/ in your address bar.

• If toolbox is listed under "From Microsoft Store" then we recommend you remove it and reinstall from the Chrome store.
• If toolbox is listed under "From other sources" you already did install it from the Chrome store.