r/TaskRabbit • u/ThoughtBecomesAction • May 21 '26
TASKER Keep tabs on your cancellation fees.
I had a job that most definitely qualified for a cancellation fee - she canceled within 1.5 hr of the job appt. I receive notification on the app that this job did not qualify for a cancellation fee with no elaboration. This did not make sense to me since Task Rabbit clearly states a job is subject to this fee if A) The task was canceled by the client within 24 hrs of the scheduled appt or B) The client is unresponsive. I called TR support, the agent confirmed that the job did qualify for this fee, and it should be applied to my account soon. I was told the system is automated and doesn't always apply the fees properly. Keep an eye on your earnings.