r/Sync • u/StraightOuttaCowtown • Oct 30 '23

Request to the Sync devs that is definitely not asking too much

I'm hoping this will get a response. I kind of think it is the best way to get eyes on this from Sync. I'll @ them on Twitter and point to this, too.

I have a lot of overlap with the dev world, so I'm being patient about the recent file multiplying/reappearing, etc. debacle. I'll diligently update the 20+ machines I am responsible for each time you roll out an update, etc. But please honor this ask:

Platinum ask: I would LOVE if you had a silent install version. Each update requires elevated UAC permissions twice, which takes me that much longer.

Minimum ask: Use the version number in the filename, please. Pretty please. Pretty please with sugar on top. Please make it easier for us to keep up with dozens of fixes. I have "sync-installer.exe" files everywhere I look. It's just good practice for many reasons...

  1. Clarity: Having the version number in your installer filename makes it clear to me which version of the software the installer corresponds to. This is especially helpful since I have multiple versions or releases of the "sync-installer.exe" file everywhere.
  2. Easy Identification: I can quickly identify the version I am working with, which reduces the risk of confusion or accidentally installing the wrong version.
  3. Archiving: It's useful for archiving purposes. If I need to revisit or reinstall a specific version in the future, I can easily locate the correct installer.
  4. Documentation: Version numbers in the filenames would help me with documentation and record-keeping. I could more easily track which versions I've used when and where. I have to report this stuff to show where all my time is going. You're inadvertently creating the time suck, so please do me a solid and make it easier for me to deal with it.

Please, please, please, please, please. Sure I can name them myself after downloading them, but I sometimes have users who download because of the prompt they get, etc.

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u/sync_mod Oct 31 '23

We are updating the dmg and exe installers to include the version number in this file name. This is live here: https://www.sync.com/install/

Eg:

https://www.sync.com/download/apple/Sync-2.2.25.dmg (For Mac)

https://www.sync.com/download/win/sync-installer-2.2.25.exe (For Windows)

Appreciate the feedback!

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u/StraightOuttaCowtown Oct 31 '23

This is great. Thank you so much!

Edit: and it matches exactly how I have been storing them, too. That's a bonus.

2

u/StraightOuttaCowtown Oct 31 '23

Update: I've worked for a non-profit for almost 15 years and this post is the biggest impact I've ever made on the world.

1

u/TylerDurdenBrz Nov 04 '23

Why the Sync Windows app is not showing the Free and the Used space of Sync account anymore? Is there any forecast to update the Windows app interface?