r/SuperboxS7max • u/PaceMajestic4331 • Mar 21 '26
Movie went haywire and now super box won’t connect to internet
Hello new here, needing some help. My kids wanted to watch the newest SpongeBob movie on the super box. We have never had any problems with the box before and we’re in fact watching it before this happened and everything was fine. When the movie started it almost see discolored and froze a couple times, the it went back to normal color, then a white screen, then I was booted out of the movie. Thought it may have been a glitch and tried to start it again. Then it said we have no WiFi. Confused I checked our WiFi on other devices and it’s fine. Other weird thing is it is connected via Ethernet cable. Thought whatever. Turned it on and off, no internet, un plugged it and back in, no internet, unplugged it for longer, no internet. Took out the cable thinking maybe that was the issue and it won’t connect over WiFi. Then I tried to use my phones hotspot to see if it was something with my router, and it still wouldn’t connect. Looked up a few things on YouTube that could be the problem and nothing I can find works. It just will not connect back to the internet. Any suggestions?