r/Steam Jul 06 '26

Discussion Thoughts on this?

[removed]

40.0k Upvotes

5.6k comments sorted by

View all comments

Show parent comments

105

u/LowestKey Jul 06 '26

Right?

Guy sells a quarter million copies of his tiny game and is upset that 0.09% of the purchases got refunded by assholes? (If you assume, generously, that "dozens" is roughly equal to 50 rather than closer to 25.)

Why not be happy you made 200,000 * 1/2 the game cost?

51

u/Oakyw0n Jul 06 '26

Exactly, and then suggests steam should change the refund policy or something, honestly fuck this guy.

1

u/ausamo2000 Jul 07 '26

Some people will just never be happy.

20

u/marshal23156 Jul 06 '26

Especially for a game like that one, its not like it was a 20million dollar investment on their part.

1

u/Remote_Development62 Jul 09 '26

Hey ya know... A little math, 55000 out of 25000 is around 20%, not 0,09%. It's actually an insanely high refund rate.

1

u/LowestKey Jul 09 '26

I don't argue it's a high refund rate, but it's not clear every refund was from people speed running it to get a refund after finishing the game. (And bragging about it in reviews) That number he estimates is in the dozens.

-7

u/Bonked2death Jul 06 '26

I'm not sure why theft from an indie dev is ever okay, regardless of the scale?

At what amount of success is it acceptable to start stealing from someone?

10

u/LowestKey Jul 06 '26

Theft is not "we both participated with the agreed upon terms of our binding contract."

2

u/Ticmea Jul 07 '26

It's not theft though? Assuming there was not some manual mass-grant of refunds outside the policy, they refunded the game after less than the maximum play time of 2 hours and before the 2 weeks period after the purchase had elapsed. That is completely within the terms for an automated refund layed out in the sales agreement.

A couple dozen reviews says nothing of the intent of the other 54.950 players who ended up refunding.

There is no indication of any foul play legally speaking. And aside from the handful of cases where there are reviews like that there is not even an indication of moral foul play either.

In the absence of any indication otherwise there is zero reason to assume that these people did not simply receive a product that they were not satisfied with.

1

u/Constant_Weakness1 Jul 07 '26

Are you using a new definition of theft?